Centre manager
5 days ago
Company Description
Founded in September 2013, the Aureus Group has revolutionised music education in Singapore. As the fastest-growing music school chain, its innovative business model and dedication to transformative musical experiences have earned it significant acclaim, with features in renowned publications like Forbes, Business Times, and Channel News Asia. This success culminated in a fourth-place ranking in “Singapore’s Fastest Growing Companies” survey, cementing its position as an industry pioneer.
Mission of the Position
The primary mission for the Centre Manager is to actively support and contribute to the overall success of the Aureus centre under their purview. Working directly with the Divisional Director, the Centre Manager plays a pivotal role in executing the established sales strategies and systems. The focus will be on achieving notable business and revenue growth, elevating customer satisfaction levels, and enhancing employee satisfaction within the assigned centres.
The Centre Manager drives scalable sales initiatives aligned with divisional goals, fostering a positive environment through proactive collaboration. Primary responsibilities involve driving sales and event management, overseeing day-to-day operations, executing training programs, and providing mentorship to staff. Tasked with optimizing strategies to meet and exceed set goals. The Centre Manager actively contributes to performance enhancement initiatives, coordinating events and marketing campaigns to maximize growth productivity.
Key Responsibilities
Sales and Growth-Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth. Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
Enhance Centre Experience-Administering and overseeing logistical and facilities maintenance operations to ensure a seamless and well-maintained working environment, comparable to a 5-star hotel experience. This encompasses upkeep, cleanliness, and overall experiential quality.
Performance Enhancement and Feedback - Regularly evaluating the front desk team's performance in providing excellent service, effective customer communication, sales proficiency, positive customer experiences, professional conduct, and packaging through a 360-degree feedback loop involving various stakeholders for centre under their purview.
Workplace Culture and Etiquette - Promoting a positive work environment aligned with company values. Execute initiatives to address challenges and organize staff welfare events, aiming to achieve a target employee satisfaction index score.
Customer Relationship Management-Ensure customer retention by promoting adept problem-solving skills and upholding high service standards among team members. Drive the team to do their very best in finding optimal solutions that align with both customer needs and company objectives, with the ultimate goal of reaching a target customer satisfaction index score.
Communication and Transparency-Ensuring consistent and aligned communications with the company's core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
Aureus Curriculum System-Guaranteeing the full adoption and attainment of set goals for the Enigma system by ensuring compliance with all directives.
Documentation and Reporting-Tracking and reporting team evaluations, development, and improvement plans.
Ad- Hoc-Performing and fulfilling additional duties as assigned by the Management.
Key Criteria/Requirements
The applicant should have a minimum of 4 years of experience in the related field and at least 2 years in a managerial-level position.
The successful applicant must be flexible and available to work on weekends.
We are looking for individuals with a strategic mindset and the ability to think critically in various sales situations.
Strong verbal and written communication skills are essential for effective collaboration and leadership.
Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
The applicant must have a strong commitment to compliance and ethical business practices, ensuring adherence to industry regulations and company standards.#J-18808-Ljbffr
-
Centre Operations Manager
4 weeks ago
Singapore LITTLE PROFESSORS LEARNING CENTRE PTE. LTD. Full timeJob Overview:The Centre Operations Manager will be responsible for overseeing the overall operations of the centre. This will include managing a team of teachers, establishing and maintaining good relations with relevant stakeholders, and continuously improving staff classroom management skills.Responsibilities:Manage and lead a team of teachers in a...
-
Head, Active Ageing Centre Manager
4 weeks ago
Singapore Loving Heart Multi-Service Centre Full timeLeadership Role: Active Ageing CentreAs the Head of the Active Ageing Centre, you will be responsible for leading the strategic direction, managing the team, and overseeing the daily operations to achieve the centre's goals.Key Responsibilities:1. Staff ManagementCollaborate with the HR department to recruit and develop centre staff, ensuring each team...
-
Centre Coordinator
4 weeks ago
Singapore SINGAPORE INTERNATIONAL MEDIATION CENTRE Full timeAt the Singapore International Mediation Centre, we are seeking a Centre Coordinator to join our team. This role will involve managing the CEO's calendar, including scheduling meetings, appointments and travel arrangements. Additionally, the successful candidate will manage events and projects, liaise with external contacts and handle confidential...
-
Centre Supervisor
4 weeks ago
Singapore BIZLINK CENTRE SINGAPORE LTD Full timeRoles & ResponsibilitiesJob Title: Centre Supervisor - DACJob Description: Lead and manage a team of training officers, providing guidance, performance management, and disciplinary measures as necessary. Mentor and provide on-the-job training to new training officers. Develop and implement training plans and program strategies for the centre. Manage and...
-
Centre Leadership Position
4 weeks ago
Singapore SINGAPORE INTERNATIONAL MEDIATION CENTRE Full timeRole OverviewAs a Centre Executive at the Singapore International Mediation Centre (SIMC), you will play a crucial role in supporting the administration and finance functions of our organisation. This is a maternity cover contract role, and we are seeking an enthusiastic individual to join our team.Key ResponsibilitiesThe successful candidate will be...
-
Head of Centres
2 months ago
Singapore STAG MATCH LEARNING CENTRE PRIVATE LIMITED Full timeRoles & ResponsibilitiesStag Match® is a registered education business that has become a leading education business in the education industry. Our growing services are in-line with Singapore’ Education system, which focuses on students’ creative thinking and analytical skills.We are looking for an independent , self motivated, passionate and initiative...
-
Centre Coordinator
4 weeks ago
Singapore SINGAPORE INTERNATIONAL MEDIATION CENTRE Full timeRoles & ResponsibilitiesMediation has gained prominence as an avenue to resolve disputes amicably – at the Singapore International Mediation Centre (SIMC), we operate at the forefront of that change.Since 2014, we have gradually established ourselves as a leading international mediation services provider. As a not-for-profit institution, we help businesses...
-
Centre Administrator cum Teacher Assistant
4 weeks ago
Singapore EDUFIRST LEARNING CENTRE LLP Full timeRoles & ResponsibilitiesSTUDENT CARE & TUITION CENTRE IN KEAT HONG LOOKING FOR:Centre Administrator cum Teacher Assistant is responsible for the overall management of the centre, including administrative tasks, student support, and the coordination of tuition activities. This role ensures the centre operates smoothly, delivers high-quality educational...
-
Centre manager
6 days ago
Singapore In:genius By NASCANS Full timeThe Centre Manager is responsible for, but not limited to: Overseeing the day-to-day operations of the centre and is responsible for programme planning (including Holidays Programme), meals planning, curriculum review and development, students counselling and overall staff supervision. Continuously and effectively managing the centre. Assessing/appraising...
-
Centre manager
5 days ago
Singapore In:genius By NASCANS Full timeThe Centre Manager is responsible for, but not limited to: Overseeing the day-to-day operations of the centre and is responsible for programme planning (including Holidays Programme), meals planning, curriculum review and development, students counselling and overall staff supervision. Continuously and effectively managing the centre. Assessing/appraising...
-
Centre Principal
4 weeks ago
Singapore MULBERRY LEARNING CENTRE @ OUE PTE. LTD. Full timeMULBERRY LEARNING CENTRE @ OUE PTE. LTD. is seeking a highly qualified and experienced Centre Principal to lead our team and manage the daily operation of the centre according to the school's policies and quality standards.Key Responsibilities:Develop and deliver the school's holistic and age-appropriate bilingual pre-school curriculum with our...
-
Centre Manager
4 weeks ago
Singapore JOBS IN RECRUITMENT CONSULTANCY PTE. LTD. Full timeRoles & ResponsibilitiesJob Responsibilities Manage the daily operations of teh centre Manage the unkeep of teh centre and facilities Implement quality standards for all programmes in the centre Plan and implement communication with parents Leade the staff team Prepare financial reports Manage administrative matters related to the centre and students ...
-
Education Centre Assistant
4 weeks ago
Singapore SENGKANG - FERNVALE LINK LEARNING CENTRE Full timeJob SummaryAt Sengkang - Fernvale Link Learning Centre, we are seeking a part-time Education Centre Assistant to support our team in ensuring the smooth operation of the Centre. As an Education Centre Assistant, your key areas of responsibility will include guiding students, marking and recording of worksheets, packing of worksheets, administrative work, and...
-
Head, Active Ageing Centre
4 weeks ago
Singapore Loving Heart Multi-Service Centre Full timeRoles & ResponsibilitiesYou are entrusted with the responsibility to lead in the strategic directions, manage the manpower and oversee the daily operations of the assigned Active Ageing Centre (AAC) to fulfill its intended purposes as stipulated by the funders and Loving Heart (LH).Responsibilities:1. Staff Management Collaborate with HR to recruit and...
-
Centre manager
2 weeks ago
Singapore Aureus Group Pte Ltd Full timeCompany Description Founded in September 2013, the Aureus Group has revolutionised music education in Singapore. As the fastest-growing music school chain, its innovative business model and dedication to transformative musical experiences have earned it significant acclaim, with features in renowned publications like Forbes, Business Times, and Channel News...
-
Centre Manager
4 weeks ago
Singapore SEARCH PERSONNEL PRIVATE LIMITED Full timeJob SummarySEARCH PERSONNEL PRIVATE LIMITED is seeking a highly skilled Centre Manager to lead our Enrichment Centre team. As a Centre Manager, you will be responsible for managing centre operations, including teachers and front desk staff, and ensuring exceptional customer service to clients.Key ResponsibilitiesManage centre operations, including teachers...
-
Centre Administrator
4 weeks ago
Singapore MATH PRODIGIES LEARNING CENTRE PTE. LTD. Full timeRoles & ResponsibilitiesJoin Our Team as a Full-Time Centre Administrator!Are you a detail-oriented, organised, and independent individual looking for a full-time role in a dynamic environment?We’re searching for a committed Centre Administrator to join our team and help keep everything running smoothly behind the scenes while our Coaches focus on teaching...
-
Centre supervisor/centre manager*
2 weeks ago
Singapore NTUC Health Co-operative Ltd Full timeAt NTUC Health, we believe age is just a number! Seniors can lead exciting, purpose-driven lives, doing the things they love. If you have a strong desire to help seniors redefine their golden years and continue living vibrantly like we do, join us! Our goal is to make our seniors' lives more fulfilling. That is why our community and volunteer activities...
-
Centre supervisor/centre manager*
5 days ago
Singapore NTUC Health Co-operative Ltd Full timeAt NTUC Health, we believe age is just a number! Seniors can lead exciting, purpose-driven lives, doing the things they love. If you have a strong desire to help seniors redefine their golden years and continue living vibrantly like we do, join us!Our goal is to make our seniors' lives more fulfilling. That is why our community and volunteer activities...
-
Centre Manager
4 weeks ago
Singapore ARTGRAIN HOLDING PTE. LTD. Full timeARTGRAIN HOLDING PTE. LTD. is seeking a Centre Manager to oversee the daily operations of our centres. In this role, you will be responsible for ensuring the smooth execution of administrative and logistical tasks, driving student enrolments, and reducing withdrawal numbers.Key responsibilities include:Operational SupportConduct weekly meetings to facilitate...