Head, Active Ageing Centre Manager
3 weeks ago
As the Head of the Active Ageing Centre, you will be responsible for leading the strategic direction, managing the team, and overseeing the daily operations to achieve the centre's goals.
Key Responsibilities:
1. Staff Management
- Collaborate with the HR department to recruit and develop centre staff, ensuring each team member's strengths and potential are maximised.
- Champion a learning culture within the team by providing guidance and support to enhance staff capabilities.
2. Strategic Planning
- Develop a comprehensive community outreach plan to achieve the annual targets.
- Oversee the planning of communication and publicity materials to promote the Active Ageing Programmes.
- Formulate strategies for asset mapping to identify and connect with community partners.
- Engage and maintain partnerships with community stakeholders to better meet seniors' needs.
3. Centre Operations
- Lead regular reviews, planning, and evaluation of programme rollouts to ensure alignment with the centre's service guidelines.
- Oversee the collection and documentation of data for reporting purposes.
- Monitor centre KPIs and implement measures to gather and report data within designated timeframes.
- Manage the allocated budget with a focus on adherence and resource optimisation.
Qualifications and Requirements:
- Degree or Graduate Diploma in Social Sciences (e.g. Social Work/Gerontology) preferred.
- At least 4 years of experience in direct operational roles in social service-related centres (preferably in Eldercare).
- Prior supervisory experience with at least 2 staff reporting to you.
- Strong stakeholder management skills and ability to build relationships with community partners.
- Knowledge in financial management and cost-effectiveness.
- Strong administrative skills, good documentation, and report writing.
- Proficient in Microsoft Office (Word, Excel, PowerPoint).
- Enjoy working with seniors.
- Good problem-solving skills.
- Strong interpersonal skills and ability to work independently.
- Strong communications skills, preferably bilingual.
- Dynamic, quick thinking, adaptable, and responsive to change.
- Enthusiastic and self-motivated.
Community Outreach, Strategic Planning, Interpersonal Skills, Administration, Planner, Stewardship, Networking, Publicity, Resource Management, Staff Management, Stakeholder Management
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