
Patient Service Liaison
2 weeks ago
Key Responsibilities
As a patient service associate, your primary role is to ensure seamless care delivery by efficiently managing patient flow and registrations.
- Develop a warm and welcoming demeanor when interacting with patients, focusing on delivering exceptional customer service.
- Utilize effective communication skills to coordinate appointment scheduling and referral management, guaranteeing timely care for our patients.
- Process billing transactions accurately and respond to patient inquiries with professionalism and courtesy.
- Offer assistance and support to patients, addressing their concerns promptly and effectively.
Essential Qualifications:
- Hold a min. NITEC or Diploma qualification in a relevant field, such as healthcare or customer service.
- Be able to work varying shift schedules, starting as early as 6:30am to accommodate the needs of our patients.
Benefits of Working in Patient Service:
- Opportunity to make a positive impact on patients' lives by providing exceptional care and support.
- Chance to develop strong communication and interpersonal skills, essential for success in this role.
- Variety of tasks and responsibilities, keeping your job interesting and challenging.
- Professional growth opportunities, enabling you to advance in your career and take on new challenges.
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