Service Manager

1 week ago


Singapore SHANGRI-LA HOTEL LIMITED Full time
At Shangri-La Singapore we are a heart-warming family. We share something powerful - our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.
Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.
Join our team as a Service Manager - Finance (General Ledger) , where your expertise will ensure the safety and well-being of our guests and staff. You will lead fire safety operations, training, and compliance across our property, working closely with engineering and security teams to maintain the highest standards of life safety.
Key Responsibilities
  • Financial Reporting: Lead the preparation of daily and monthly financial statements, ensuring accuracy and compliance with HQ standards.
  • Budget & Capex Support: Assist in the development of annual budgets and capital expenditure plans.
  • Department Operations: Supervise the Record to Report team, ensuring efficient and timely bookkeeping and reporting.
  • Leadership & Team Development: Set service standards, coach and motivate staff, conduct performance appraisals, and support recruitment.
  • Audit & Compliance: Coordinate with internal and external auditors, ensure adherence to internal controls, and implement audit recommendations.
  • Cross-Department Coordination: Collaborate with other departments to resolve operational issues and improve processes.

What We're Looking For
  • Minimum 3 years of relevant experience in finance or accounting
  • Strong communication and organisational skills
  • Ability to multitask and prioritise effectively
  • Bachelor's Degree or Diploma in Accounting or related disciplines
  • Experience in hotel operations is a plus


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