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Team Lead, Project and Operations

1 week ago

Singapore This is an IT support group Full time

Responsibilities:
Lead the overall APAC SMB business operation strategies, tactics and processes in order to support APAC SMB leaders across SEA, AUNZ, Japan and Korea through prioritization and course of action.
Partner cross functionally and lead independently the design, execution and implementation of key strategic projects for APAC SMB team, including project plans, roadmaps, resources and timelines aligned with organizational goals and priorities across multiple markets or business segments.
Business management:
Develop and implement project performance metrics, reporting mechanisms, and dashboards to provide visibility and insights to senior leadership and stakeholders.
Continuously monitor project progress, identify potential risks and issues, and implement proactive mitigation strategies to ensure successful project delivery within defined constraints.
Establish and maintain project governance frameworks, processes, and best practices to ensure consistency, transparency, and adherence to standards across the organization.
Provide thought leadership to mid (6 month) and long (1-2 year) perspective for APAC SMB's planning.
Strategic networking:
Build and maintain productive relationships with internal and external stakeholders; facilitate effective decision-making by presenting project updates, risks, and recommendations to senior leadership and steering committees.
Team Development:
Manage, develop and export talents within the organization.
Qualifications:
Minimum Qualifications:
Bachelor’s degree in Business, Project Management or closely related field.
Minimum of 10 years of hands-on experience in project/program management, strategy execution, and operations optimization within a fast-paced, global, or tech-driven environment.
Minimum of 3 years of team lead experience, with a proven ability to lead cross-functional teams, manage workflows, and ensure operational efficiency.
Proven experience in designing and executing complex, multi-faceted projects spanning across different regions or countries, preferably in a global or multinational environment.
Strong understanding of project portfolio management, resource allocation, risk management, and project prioritization in alignment with organizational strategies.
Strong communication skills in English, both written and verbal, are essential for effectively presenting findings and recommendations to stakeholders across the APAC region. Proficiency in Chinese is required to collaborate effectively with Chinese-speaking stakeholders in China, particularly for projects involving direct communication with these stakeholders.
Proven ability in data-driven decision making with expertise in data analysis, reporting, and using insights to drive strategic decisions. Comfortable working with advanced analytics tools to measure and report project success.
Preferred Qualifications:
Strong entrepreneurial spirit that can develop and lead a new initiative from the ground up; thrive in ambiguity.
Experience in digital advertising sales or a related field and familiarity with the ad tech industry, data-driven marketing strategies is a significant asset.
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