Credit Operations Team Lead
5 days ago
We are looking for an experienced Credit Operations Team Lead to join our team at DBS Bank Limited. In this role, you will be responsible for managing and supervising staff to deliver high-quality services to business units and external customers.
The ideal candidate will have a strong background in credit operations, particularly loan redemption processes, and experience in leading a team. You will need to have excellent organizational skills, the ability to manage multiple tasks simultaneously, and a solid understanding of consumer banking products and services.
Key Responsibilities:
- Deliver quality services to business units/external customers by adopting a systematic and consistent approach
- Manage, supervise, motivate, and coach staff to build an efficient and knowledgeable team
- Develop and implement process improvements to enhance control and eliminate operational errors
- Work closely with stakeholders to identify and mitigate risks associated with manual operational processes
- Degree holder in Business and Finance, Business Administration, Operations Management or related disciplines preferred
- Minimum 2 years of relevant work experience in financial institutions (Credit Operations)
- Experience leading a team will be highly desirable for this role
- Good organizational skills with demonstrated ability in managing operations
- Solid knowledge of consumer banking products/services and respective end-to-end operation workflows
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