
IT Enablement Lead
3 days ago
Overview
The Technology Division at BCS is responsible for the operations, maintenance, and support of BCS applications such as FAST, Giro, CTS, PayNow, SGQR, TFR, eGIRO and its critical infrastructure, ensuring its operational stability, regulatory compliance, and service reliability. The IT Operations ("Run") department is regarded as BCS's backbone, overseeing the day-to-day operations, maintenance, and support of IT systems and infrastructure that ensure the continuous delivery of BCS applications, including data center operations, application monitoring and incident management support, ensuring systems are always available, secure, and compliant. The IT Enablement Lead reports to the Head of IT Operations and is responsible for strategy and design covering people, processes, and technology. The role requires refining and executing the road map to align with overall business and commercial strategies and collaborating with other departments and external vendors to ensure BCS IT infrastructure is resilient, compliant, and optimised for business needs.
Key Responsibilities
Deliver a technology transformation roadmap that cuts across multiple technology domains, including but not limited to:
IT Service Management and IT Asset Management implementation
Infrastructure and Application Modernisation
Transformation in people and processes
Adoption of DevSecOps across the organisation
Implementation of tools and processes to enhance Automation Cloud and Datacentre Strategy
Enterprise architecture
IT Security
Improving security and compliance posture
Monitoring and improving team productivity through tools
Improving observability and quality of applications
Requirements
Education and Experience
Bachelor's degree in information technology, Information Systems, Computer Science, or a related field. A master's degree or relevant advanced certification would be highly advantageous.
At least 20 years of IT operations, application support and/or software engineering background with at least 10 years in a leadership role within the financial services,
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