Relationship Manager

1 week ago


Singapore GBE Full time

Overview
Gbe Pte Ltd
Role Description
This is a full-time hybrid role for a Relationship Manager located in Singapore with some work from home allowed. The Relationship Manager will oversee day-to-day client interactions, build and maintain long-term relationships with clients, develop strategies to increase client satisfaction, address client needs and concerns, and coordinate with various internal departments to ensure services meet client expectations. The Relationship Manager will also identify new business opportunities and assist in client onboarding processes.
Responsibilities
Oversee day-to-day client interactions and maintain long-term client relationships.
Develop strategies to increase client satisfaction and address client needs and concerns.
Coordinate with internal departments to ensure services meet client expectations.
Identify new business opportunities and assist in client onboarding processes.
Qualifications
Client relationship management, customer service, and conflict resolution skills
Strong verbal and written communication skills
Problem-solving, strategic thinking, and negotiation skills
Project management, time management, and organizational skills
Proficiency with CRM software and other relevant technology
Ability to work both independently and as part of a team
Bachelor's degree in Business Administration, Marketing, or related field
Experience in the financial or banking industry is a plus
Seniority level
Entry level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Business Consulting and Services
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