Atome-Training Supervisor

3 days ago


Singapore Atome Full time

Atome Financial is a fintech operating in ASEAN. The Training Supervisor – Collections will manage the training function within the collections department. Overview The Training Supervisor – Collections is responsible for developing, delivering, and improving training programs that support new hires, tenured agents, and leadership in achieving compliance, performance, and customer service standards. Key Roles And Responsibilities Supervise and lead a team of trainers, providing coaching, performance evaluations, and development plans. Design, implement, and continuously improve scalable training programs for customers, partners, and internal stakeholders. Collaborate with instructional designers to ensure high‐quality learning materials, including videos, webinars, guides, and certifications. Facilitate internal training courses based on corporate training materials. Facilitate the transition of new hires from training to production and ensure competency levels are met. Develop training curriculum, aids, and materials to enhance knowledge of business practices. Skills And Qualifications 2 years of experience in training or learning & development, with at least 6 months supervisory or leadership role. Preferably from BPO, Fintech, Sales, Telco, and/or


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