Customer Care Representative
2 days ago
Responsibilities Respond to customer inquiries and requests via phone, email, and live chat. Provide accurate and comprehensive information regarding products, services, policies, and procedures. Address customer complaints, concerns, and issues with empathy and professionalism. Analyze customer concerns and determine the best course of action for resolution. Collaborate with relevant departments to elevate and resolve complex issues. Follow established protocols and guidelines to ensure consistent service quality. Maintain detailed and accurate records of customer interactions and transactions. Document solutions, actions taken, and any follow-up required for each customer case. Stay up-to-date with the company's products, services, and updates. Strive to exceed customer expectations by providing outstanding service. Assist colleagues when needed to ensure a cohesive and efficient customer service experience. Follow company policies and procedures to ensure consistent and compliant service delivery. Adhere to data privacy and security guidelines when handling customer information. Requirements Possess good communication skills and positive attitude Ability to handle pressure and tight deadlines Computer literate, knowledge in Microsoft applications is a must Customer oriented Able to communicate with Mandarin‐speaking customers Relevant call centre/customer service/retail experience preferred, entry‐level candidates are welcome to apply *This is a renewable contract position (4 months/1 year). Be careful - Don't provide your
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Senior Customer Care Representative
2 weeks ago
Singapore Givaudan Full time**Senior Customer Care Representative - Your future position?** As a Customer Care Front Office Representative you will be the central link between the customer, operations, sales team and our shared service center to ensure the client's requirements are met in the most efficient and cost-effective way. You will build strong relationships with Customers,...
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Customer Care Representative
4 days ago
Singapore DIGI-SOUND HEARING CARE CENTRE PTE. LTD. Full time**You **will be our key person in**: 1) Exceed customer expectation by providing excellent customer service. 2) Attend to customer enquiries on the product/services. 3) Listen, engage and empathise in order to clarify and understand customer needs. 4) Ensure very customer leaves with future appointment. 5) Assist clinician in the smooth operations of the...
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Customer Care Representative
24 minutes ago
Singapore DAIKIN Airconditioning (Singapore) Pte Ltd. Full timeProvide accurate and comprehensive information regarding products, services, policies, and procedures. - Address customer complaints, concerns, and issues with empathy and professionalism. - Analyze customer concerns and determine the best course of action for resolution. - Collaborate with relevant departments to escalate and resolve complex issues. -...
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Customer Care Representative
2 weeks ago
Singapore DSM Full time**Job title**: Customer Care Representative **Country **:Ascent, Singapore At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work, benefiting to our People, Customers & Communities and driving business value. Equal access to opportunities is a given, belonging is a shared...
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Logistics & Customer Care Representative
6 days ago
Singapore Christie Digital Systems Inc. Full time $18,270 - $80,000 per yearWe give bright minds the tools to be truly creative and innovative. Join our team At Christie, we create award-winning light technology solutions and services that help our partners and customers deliver unforgettable shared experiences. We're a global group of passionate people at a company committed to leading-edge innovation, creating high-quality...
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Logistics & Customer Care Representative
5 days ago
Singapore Christie Digital Systems Full time $45,000 - $60,000 per yearWe give bright minds the tools to be truly creative and innovative. Join our teamAt Christie, we create award-winning light technology solutions and services that help our partners and customers deliver unforgettable shared experiences. We're a global group of passionate people at a company committed to leading-edge innovation, creating high-quality...
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Senior Customer Care Representative
7 days ago
Singapore Givaudan Full timeJoin us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with more than 16,800 employees around the world to explore ideas and...
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Logistics and Customer Care Representative
13 hours ago
Singapore MICHAEL PAGE INTERNATIONAL PTE LTD Full timeGlobal reach with collaborative culture Innovative leader in visual technology About Our Client The company is a well-established organisation, and they focus on creating innovative lighting and technology solutions that help deliver memorable experiences. With a global reach and local focus, they work collaboratively to support clients across diverse...
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Customer Representative
1 week ago
Singapore INSURANCE MARKET PTE. LTD. Full time**Customer Representative** We are an online e-commerce insurance broker and are looking for an enthusiastic, passionate and happy individual to join us. The role is simple; we need a nice junior customer service representative. One that fits nicely in the team of dedicated professionals we are building and who is interested in growing with us...
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Manager (Community Care), Seniors Services
2 weeks ago
Singapore Care Corner Full time**ROLES & RESPONSIBLITIES**Secretariat and Coordination FunctionAdministrative Function* Collect and consolidate the information required for the quarterly progress report* Ensure that the endorsed report and claim form are submitted to AIC in a timely manner* Represent the sub-region to attend meetings convened by AIC as required, and report back to the...