Technical Services Manager

Overview Job Title: Technical Services Manager (Hospital Care) Perm/Contract/ Full-time/Part-time: Permanent Onsite/Hybrid/Remote: Onsite Who We Are: Robert Walters is the world’s most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds. Our Outsourcing service delivers recruitment for some of the world’s top employers, and we are currently recruiting on behalf of one of our clients, which is well-placed as one of the leading medical suppliers in Malaysia. They work closely in partnership with hospitals and healthcare institutions for the best patient outcomes. Their proven track record as a major hospital supplier of medical devices, equipment and pharmaceuticals paves the way for market leadership. The Role Our client is seeking a Technical Services Manager professional in the medical devices and equipment. This role offers an exciting opportunity to join a global team, providing top-tier service to existing and prospective clients while expanding the business on a product and global level. The successful candidate will be responsible for acquiring new clients, managing existing relationships, and contributing to the company's mission of becoming a Top Clearer worldwide in commodity markets. Role Objective As a Technical Service Manager , you will take charge of technical service operations, drive compliance and innovation, and lead a team that shapes the future of medical device service. Drive SG's technical service strategy, ensuring consistent, compliant, and customer-focused service delivery that supports business goals. Your key responsibilities Define and execute the country’s technical service strategy aligned with business objectives and performance standards. Oversee and standardize service operations across the country to ensure consistent, high-quality delivery. Develop and control the service budget, optimizing resource allocation to meet operational demands. Handle critical escalations and collaborate with cross-functional teams to support business growth. Maintain adherence to medical device regulations and internal quality standards through audits and certifications. Implement digital and process improvements while mentoring and upskilling service leaders and engineers. What you will bring to the team Degree in Engineering, Biomedical, or related field. Experience in technical services (operation, calibration, and maintenance procedures) specifically in medical devices. Strong leadership and people management skills, experienced in managing a team. Knowledge of medical device regulations and quality standards. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organisations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities. The client promotes collaboration and aims to provide a supportive and inclusive environment where all individuals can maximize their full potential. This advert is posted and reviewed by Resource Solutions India Private Limited, trading as Robert Walters As we are continuously hiring for all our clients in the region, we will retain your CV in our database for any other positions that may fit your profile. Therefore, please let us know if you are not agreeable to that. Position Details Seniority level: Mid-Senior level Employment type: Full-time Job function: Engineering and Other Industries: Medical Equipment Manufacturing, Hospitals and Health Care, and Hospitals Referrals increase your chances of interviewing at Robert Walters by 2x Get notified about new Technical Services Manager jobs in Singapore, Singapore . We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr