
Welfare Officer
5 days ago
General Summary
The Welfare Officer provide operation support services to support the halfway house (HWH)'s operations. The role ensure day to day needs of residents and operational requirements of the HWH are met. Also ensure safety and minimise risks of the HWH.
Roles & Responsibilities
- Ensure daily needs of residents are well taken care of.
- Motivate residents through their day-to-day interaction.
- Handle residents' complaints.
- Refer residents' issues to Social Worker when necessary.
- Assist in institutional programmes such as outings.
- Oversee HWH estate management
- Assist in monitoring of workplace safety and health standards.
- Provide logistics support for the effective functioning of HWH
Qualifications
- Preferably at least Diploma / Higher NITEC / GCE 'A' or 'O' Levels
- Able to understand and implement instructions promptly.
- Perform shift work and weekend duty.
- Good organization and planning skills.
- IT Knowledge in MS Word, Excel and Outlook
- At least 2 years of continuous sobriety (applicable to ex-offenders)
Negotiation
Referrals
Microsoft Office
Microsoft Excel
Interpersonal Skills
Workplace Safety
Inventory
Conflict Resolution Skills
Basic First Aid
Crisis Intervention
Diversity and Inclusion Management
Pressure
Prevention
Customer Service
Case Management
Disposition
Shipping
Addiction Recovery
Able To Work Independently
Workplace Safety and Health
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