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Welfare Officer

2 weeks ago

Singapore Pertapis Education & Welfare Centre Full time

-WELFARE OFFICER (PERTAPIS HALFWAY HOUSE)
- Reporting Authority
To report to Head of Home or Deputy Head of Home
- Job Description
Ensure daily needs of residents are well taken care of
-Motivate residents through their day to day interaction
-Oversee security screening to ensure contrabands are not brought into the house.
-Facilitate the process of residents checking in and out of the halfway house on a daily basis and provide daily updates on the headcount and other activities/incidents (if any) throughout the tour of duty. Any unusual movements should be highlighted and reported to the relevant parties.
-Handle residents’ complaints
-Refer residents’ issues to Social Worker when necessary
-Assist in institutional programmes such as outings
-Oversee Halfway House estate management
-Assist in monitoring of workplace safety and health standards
-Ensure the overall safety and well-being of the residents during the programmes and activities that are carried out in-house and externally
-To ensure that there is seamless transition during the handing and taking over of shift duties. The jobholder is also responsible in ensuring that all outstanding matters have been clearly communicated to the next duty personnel and are promptly followed up with
-Provide logistic support to residents during their stay in the Halfway House
-Work closely with Programme/ Social Work team in the case management of residents, including monitoring and maintaining proper records on the progress, movement, and other relevant information pertaining to the residents
-Assist in handling any grievance procedure and carrying out the preliminary investigation of incidents and/or disciplinary issues (when assigned)
-Identify any defect(s) or work(s) to be carried out pertaining to the halfway house’s estate management issues during a daily tour of duty and to feedback to the Facility Department for follow up
- Job Requirements
N Level, O Level, Nitec/Higher Nitec & Diploma
-Minimum 1 year of relevant working experience
-Able to work on rotating shifts including weekends and public holidays
-Past experience service in the Military, Police and Prison Background
-Safety and Security
- Location
50 Lorong 34 Geylang, Singapore 398239