Supervisor, guest service

Roles & ResponsibilitiesWe are seeking an experienced and guest-focused Guest Services Supervisor/Manager to join our team at Hilton Garden Inn Singapore Serangoon. The successful candidate will oversee Front Office operations, ensuring exceptional service quality, maximizing room occupancy, and promoting hotel services.Key Responsibilities: Oversee Front...

Company OverviewMARINA BAY SANDS, a world-renowned luxury destination, seeks an exceptional Guest Services Supervisor to join our team. As a renowned entertainment and hospitality hub in Singapore, we strive for unparalleled guest experiences. The ideal candidate will possess excellent communication skills, a strong work ethic, and a passion for delivering...

Job Summary As a Guest Services Supervisor at Marina Bay Sands, you will be responsible for overseeing the daily operations of our Guest Services team. This includes managing the luggage storage rooms, supervising the front drive operations, and ensuring that all tasks are executed timely and according to the standard set by the department. Key...

Job SummaryAs a Guest Relations Supervisor at SOUTH BEACH INTERNATIONAL HOTEL MANAGEMENT PTE. LTD., you will be responsible for providing exceptional customer service to our guests. This includes responding to questions, resolving issues, and ensuring that our guests have a memorable and enjoyable stay with us.Key Responsibilities Respond to guest inquiries...

About the Role:We are seeking a highly skilled Guest Services Supervisor to join our team at Marina Bay Sands. As a key member of our Guest Services department, you will be responsible for overseeing the daily operations of our front-of-house services.Key Responsibilities:Lead a team of Guest Services Dispatchers, Bell Captains and front-line bellmen and...

Job Summary:As a Guest Services Officer at Marriott International, you will be responsible for delivering exceptional guest experiences by registering guests, selecting and blocking rooms, and ensuring that all guest information is accurately updated in the Property Management System.Key Responsibilities:Register guests into the system, following necessary...

You will support the daily guest service operations in our Hotel. You will also create a pleasant and lasting atmosphere that enables guests’ satisfaction and provide a sense of home away from home. You will report directly to the Front Office Manager. Responsibilities You will: Assist guests with check-in and check-out procedures Ensure all guests are...

Roles & ResponsibilitiesResponsibilities: Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings. Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible. Take ownership of problems,...

Roles & ResponsibilitiesTasks/Responsibilities: Welcome guests professionally and demonstrate a warm, confident, and genuine first impression. Assist guests with checking in and out at the hotel and explain the hotel facilities, room locations, and operating hours of all outlets accordingly. Be knowledgeable of all room types, room rates, guest types, VIP...

About the RoleWe are seeking an experienced and diligent Hotel Housekeeping Supervisor to join our team at Far East Organization. As a key member of our housekeeping department, you will be responsible for ensuring that our guest rooms and public areas are well-maintained, creating a positive and memorable experience for our guests.Key...

Additional Information Job Number:24195477Job Category:Spa Location:The Westin Singapore, 12 Marina View, Singapore, Singapore, 18961Schedule:Full Time Located Remotely?N Position Type:Non-ManagementPOSITION SUMMARY Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services....

Roles & ResponsibilitiesJob Description: Maintain appropriate standards of conduct, dress, hygiene, uniform, appearance and posture throughout the department Meet and greet all guests on arrival. Welcome guests upon arrival and check-in according to established standard operating procedures. Provide information pertaining to the guest’s stay. Provide...

Are you currently working in a service-based environment and looking to take your skills to one of the most exciting new brands to hit Singapore? Are you stuck in an office or a retail store, desperate to show the world how you can wow customers at every interaction? Do you dream of an ever-changing, fast-paced team environment where you get coaching and...

Roles & ResponsibilitiesJob Responsibilities1. Attends daily briefing2. Performs the check-in and check-out process in a friendly and efficient manner3. Performs cashiering duties4. Prints back up reports on every shift5. Responsible for the issuance of guest room keys6. Performs blocking of rooms7. Coordinates with Housekeeping team on room status8....

Roles & ResponsibilitiesScope of Position Excel in delivering Legendary Quality Experience to all guests while attending to their needs and requests. Provide superb recommendation for wine and dine, entertainment, tourist attractions, airline ticketing, arts and any other information. Required to communicate in Japanese with our Japanese-speaking...

Roles & ResponsibilitiesResponsibilities: Work closely with the Assistant Manager and provide courteous services to guests. Respond efficiently and tactfully to guests’ complaints, requests and inquiries. Provide courteous and efficient service, striving to fulfill each guests’ request whenever possible. Ensure all telephone calls are promptly handled...

Responsibilities Manage reception and front desk duties, including checking-in and checking-out of hotel guests, ensuring a smooth and efficient experience. Provide exceptional customer service, responding to queries and resolving issues with a professional and courteous demeanor. Handle all telephone calls promptly, addressing concerns and escalating issues...

Be a catalyst for change and drive sustainability forward with us at The Westin Singapore, where your passion transforms into meaningful action.As aGuest Services Agent for our Heavenly Spa, you will be tasked to:Schedule services for individuals and large groups using spa reservation software system. Call and/or email guests to confirm scheduled...

Job SummaryMarriott International seeks an experienced Customer Service Supervisor to join our team. This role involves providing exceptional guest service and ensuring that all requests are met to the highest standards.

Roles & ResponsibilitiesResponsibilites: Handling of Reception / Front Desk duties including but not limited to checking-in and checking-out of hotel guests. Provide courteous and efficient service to all hotel guests. Ensure that all telephone calls are handled promptly. Be familiar with all room types and rates in the hotel and their availability...