Guest Services Supervisor

Roles & ResponsibilitiesWe are seeking an experienced and guest-focused Guest Services Supervisor/Manager to join our team at Hilton Garden Inn Singapore Serangoon. The successful candidate will oversee Front Office operations, ensuring exceptional service quality, maximizing room occupancy, and promoting hotel services.Key Responsibilities: Oversee Front...

Job SummaryAs a Guest Relations Supervisor at SOUTH BEACH INTERNATIONAL HOTEL MANAGEMENT PTE. LTD., you will be responsible for providing exceptional customer service to our guests. This includes responding to questions, resolving issues, and ensuring that our guests have a memorable and enjoyable stay with us.Key Responsibilities Respond to guest inquiries...

Job Summary:As a Guest Services Officer at Marriott International, you will be responsible for delivering exceptional guest experiences by registering guests, selecting and blocking rooms, and ensuring that all guest information is accurately updated in the Property Management System.Key Responsibilities:Register guests into the system, following necessary...

Recognizing VIP and regular guests. Monitor and manage daily bookings and ensure reservations have been assigned to maximise seating plan. Ensuring CRM system is up to date with customer details and preferences. Continuous acquisition of new VIP guests. Understand each guest's needs and preferences to provide personalized service. Coordinate reservation...

Roles & ResponsibilitiesResponsibilities: Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings. Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible. Take ownership of problems,...

Roles & ResponsibilitiesTasks/Responsibilities: Welcome guests professionally and demonstrate a warm, confident, and genuine first impression. Assist guests with checking in and out at the hotel and explain the hotel facilities, room locations, and operating hours of all outlets accordingly. Be knowledgeable of all room types, room rates, guest types, VIP...

Roles & ResponsibilitiesJob Description: Maintain appropriate standards of conduct, dress, hygiene, uniform, appearance and posture throughout the department Meet and greet all guests on arrival. Welcome guests upon arrival and check-in according to established standard operating procedures. Provide information pertaining to the guest’s stay. Provide...

Roles & ResponsibilitiesJob Responsibilities1. Attends daily briefing2. Performs the check-in and check-out process in a friendly and efficient manner3. Performs cashiering duties4. Prints back up reports on every shift5. Responsible for the issuance of guest room keys6. Performs blocking of rooms7. Coordinates with Housekeeping team on room status8....

Roles & ResponsibilitiesResponsibilities: Work closely with the Assistant Manager and provide courteous services to guests. Respond efficiently and tactfully to guests’ complaints, requests and inquiries. Provide courteous and efficient service, striving to fulfill each guests’ request whenever possible. Ensure all telephone calls are promptly handled...

Roles & ResponsibilitiesResponsibilites: Handling of Reception / Front Desk duties including but not limited to checking-in and checking-out of hotel guests. Provide courteous and efficient service to all hotel guests. Ensure that all telephone calls are handled promptly. Be familiar with all room types and rates in the hotel and their availability...

Roles & ResponsibilitiesJob Description: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties.Working Arrangements:Working hour : 8 Hours per shiftShifts : 3 shifts (A – 7am to 3pm), (B – 3pm to 11pm), (C...

Roles & ResponsibilitiesResponsibilities Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings. Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible. Take ownership of problems,...

Roles & ResponsibilitiesResponsibilities: Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings. Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible. Take ownership of problems,...

Roles & ResponsibilitiesAre you ready to make the SMART career choice? Holiday Inn Express is the smart choice for savvy business and leisure travelers, offering a relaxed, affordable and hassle-free stay every time. Located at the heart of key business and leisure districts, every Holiday Inn Express is just steps away from dining and entertainment options....

Roles & ResponsibilitiesResponsibilities: Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings. Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible. Take ownership of problems,...

Roles & ResponsibilitiesSummaryThis position is responsible for addressing inquiries and feedback from guests and various channels. Ensuring that VIPs and CIPs are assigned appropriate rooms and that their accommodations are satisfactory prior to their arrival.Responsibilities· Handling of Reception / Front Desk duties including but not limited to...

Roles & ResponsibilitiesPosition summary statement:Guest Service Team Leader (GSTL) works as a supervisor role of front office to manage all aspects of the front office, back office, and Pacific Lounge functions, in accordance with Pan Pacific Service Suites standards. He/she is responsible for increasing overall guests stay experience. He/she is portray as...

Roles & ResponsibilitiesWe are a modern Asian restaurant looking for a friendly and proactive Service Supervisor to join our team! If you genuinely enjoy working with people, have the experience and confidence in leading a team, and a passion for providing excellent customer service, then we’d like to hear from you!Our Service Supervisor will oversee daily...

Roles & ResponsibilitiesWe are a modern Mediterranean restaurant looking for a friendly and proactive Service Supervisor to join our team! If you genuinely enjoy working with people, have the experience and confidence in leading a team, and a passion for providing excellent customer service, then we’d like to hear from you!Our Service Supervisor will...

Roles & ResponsibilitiesYou will support the daily guest service operations in our Hotel. You will also create a pleasant and lasting atmosphere that enables guests’ satisfaction and provide a sense of home away from home. You will report directly to the Acting Assistant Front Office Manager.ResponsibilitiesYou will: Assist guests with check-in and...