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Sales Administrator

2 weeks ago

Singapore REALFIT (SINGAPORE) DEVICE PTE. LTD. Full time
Roles & Responsibilities

Job Description – Sales Administrator

Position Title: Sales Administrator / Sales Support Executive

Department: Sales

Reports To: Sales Manager / Head of Sales

Location: Redhill

Job Summary :

We are seeking a detail-oriented and proactive Sales Administrator to support our sales team in achieving business objectives. The role involves handling sales documentation, order processing, customer service, and providing administrative support to ensure smooth sales operations.

Key Responsibilities:

Sales Support & Coordination

Prepare quotations, sales orders, invoices, and delivery documents.

Assist the sales team in preparing proposals, presentations, and tender submissions.

Follow up with customers on quotations, orders, and payments.

Coordinate between sales, logistics, warehouse, and finance teams to ensure order fulfillment.

Order Processing & Documentation

Accurately process customer orders and ensure timely delivery.

Maintain and update sales records, customer databases, and contract files.

Monitor stock availability and liaise with relevant departments for order arrangements.

Customer Service

Handle customer inquiries via phone, email, or face-to-face.

Provide after-sales support and resolve basic customer issues promptly.

Maintain positive relationships with customers to ensure repeat business.

Reporting & Analysis

Prepare regular sales reports and performance updates for management.

Track sales forecasts, targets, and achievements.

Provide administrative support in monitoring sales performance.

Administrative Duties

Organize sales meetings, schedule appointments, and prepare meeting materials.

Support sales and marketing events, campaigns, or exhibitions when required.

Perform general administrative tasks as assigned by the Sales Manager.

Requirements & Qualifications

Diploma/Degree in Business Administration, Marketing, or related field.

Proven experience in sales administration, customer service, or related role.

Proficiency in Microsoft Office (Excel, Word, PowerPoint); experience with ERP/CRM systems is a plus.

Strong organizational and multitasking skills with attention to detail.

Excellent communication and interpersonal skills.

Ability to work independently as well as in a team.

What We Offer

Competitive salary and benefits package.

Opportunities for career growth and development.

Supportive and collaborative working environment.

Tell employers what skills you have
Microsoft Office
Aftersales
Ability To Work Independently
Interpersonal Skills
Multitasking Skills
Administration
Exhibitions
Tender Submissions
Sales Operations
Attention to Detail
Administrative Support
Customer Service
Databases