Front Office Service Coordinator

6 days ago

Singapore beBeeFrontOffice Full time

Job Title: Front Office Service Coordinator

This role reports to the Duty Manager / Senior Duty Manager and is responsible for the operational efficiency and service delivery of the Front Office areas including Reception and the Club Lounge.

Key Responsibilities:

  • Ensure a smooth operation at the Reception and Lobby area, especially during peak periods.
  • Provide feedback to Management on established guests' preferences and ensure a high return percentage on return guest's ratio.
  • Train and guide junior staff, monitoring their performance.
  • Greet guests warmly upon arrival and facilitate a smooth check-in/check-out process.
  • Perform cashiering duties and room blocking responsibilities.
  • Handle guest inquiries and requests, both in person and over the phone.
  • Offer information about hotel services, amenities, and local attractions.
  • Coordinate with Housekeeping team on room status.
  • Update guest data and other information in the Opera PMS system.
  • Upsell hotel rooms whenever possible.
  • Manage guest complaints/feedback in the absence of the supervisor.
  • Perform other front office duties as assigned by the supervisor/manager.
  • Assist in other sections' operations when necessary.
  • Promote positive TripAdvisor reviews.

Requirements:

  • A minimum of 2 years' experience in a similar capacity.
  • Proficiency in MS Word, Excel, and PowerPoint applications.
  • Basic knowledge of computer applications.
  • Familiarity with Opera PMS.

  • Front Office Coordinator

    1 week ago

    Singapore beBeeFrontOffice Full time

    Job Title: Front Office Coordinator Job Summary: We are seeking a skilled and organized Front Office Coordinator to join our team. As a Front Office Coordinator, you will be responsible for ensuring the smooth day-to-day operations of our front office, providing exceptional customer service, and working closely with other departments to achieve business...

  • Front Office Coordinator

    2 weeks ago

    Singapore beBeeFrontOffice Full time $30,000 - $60,000

    Job Title: Front Office CoordinatorJob Summary: We are seeking a skilled and organized Front Office Coordinator to join our team. As a Front Office Coordinator, you will be responsible for ensuring the smooth day-to-day operations of our front office, providing exceptional customer service, and working closely with other departments to achieve business...

  • Front Office Coordinator

    2 weeks ago

    Singapore beBeeFrontOffice Full time $3,500 - $4,500

    Job Title: Front Office CoordinatorAbout the RoleWe are seeking a highly skilled and organized individual to join our front office team as a coordinator. The successful candidate will be responsible for providing exceptional customer service, handling administrative tasks, and maintaining a welcoming environment for visitors and clients.Key...

  • Front Office Coordinator

    1 week ago

    Singapore beBeeFrontOffice Full time

    Job Title: Front Office Coordinator About the Role We are seeking a highly skilled and organized individual to join our front office team as a coordinator. The successful candidate will be responsible for providing exceptional customer service, handling administrative tasks, and maintaining a welcoming environment for visitors and clients. Key...

  • Front Office Coordinator

    2 weeks ago

    Singapore beBeeCustomer Full time $3,000 - $4,500

    Job OverviewWe are seeking a skilled and organized Front Office Coordinator to join our team. The selected candidate will be responsible for managing the front office and providing exceptional customer service to students, parents, and visitors.

  • Front Office Coordinator

    2 weeks ago

    Singapore beBeeFrontOffice Full time $3,000 - $4,500

    Job Title: Front Office CoordinatorWe are seeking a skilled and organized individual to join our team as a Front Office Coordinator.Key Responsibilities:1. Greet visitors, answer phone calls, and respond to emails in a professional manner.2. Manage meeting room bookings, ensure seamless communication between internal and external parties.3. Maintain the...

  • Front Office Operations Coordinator

    1 week ago

    Singapore beBeeGuestExperience Full time $9,000 - $15,000

    Job Title: Front Office Operations CoordinatorThe ideal candidate will assist the Front Office Manager in overseeing daily front office operations, ensuring smooth coordination between departments and maintaining high levels of guest satisfaction and service quality.About the RoleThis is an excellent opportunity for a highly motivated individual to work as...

  • Front Office Coordinator

    1 week ago

    Singapore beBeeAdministrative Full time $2,600

    Job Title: Front Office CoordinatorWe are seeking a skilled and experienced Front Office Coordinator to join our team. In this role, you will be responsible for managing the daily operations of our front office, providing exceptional customer service, and ensuring that all visitors have a positive experience.Key Responsibilities:Welcome and assist visitors...

  • Front Office Service Coordinator

    2 weeks ago

    Singapore beBeeGuestServices Full time $3,500 - $5,000

    About the Role:The Guest Services Executive is a vital position within our hotel operations, responsible for ensuring that guests have an exceptional stay. This involves providing support during check-in and check-out processes, addressing guest queries, feedback and complaints, and supervising front-office teams to deliver exceptional service.Key...

  • Front Office Patient Service Coordinator

    1 week ago

    Singapore beBeePatientCare Full time $30,000 - $36,000

    Job Title:Front Office Patient Service Coordinator