Reservation Manager
4 days ago
Key Responsibilities Develop, implement, and monitor pricing, inventory and sales strategies to optimise occupancy and RevPAR. Prepare daily, weekly and monthly forecasts, variance analyses and management reports. Oversee OTAs, GDS, brand website and channel managers to ensure rate parity and availability. Monitor competitor pricing, market trends and demand patterns to identify revenue opportunities. Manage room categories, overbooking strategy and inventory to maximise yield and resolve overbooking situations. Work closely with Sales & Marketing and Operations to align promotions, packages and corporate offers with revenue strategy. Ensure reservation processes, upselling and service recovery support revenue goals and deliver excellent guest service. Maintain PMS, channel manager and OTA extranets; ensure correct configurations and data accuracy. Analyse booking patterns, no-shows and cancellations; review reservation reports and recommend operational improvements. Support budget forecasting, control departmental costs and drive productivity and innovation in revenue operations. Oversee manpower and work allocation of the department to ensure operational efficiency Train, coach and supervise the reservations/revenue team to achieve departmental KPIs and foster open communication. · Implement upselling and cross-selling initiatives to maximize revenue per booking. Handle VIP, group, and special event reservations in coordination with other departments. Skills Requirements Minimum 5 years' experience in revenue and reservation management in hotels. Proven expertise with PMS (Shiji Cambridge/ Opera or similar), channel managers (D-edge, etc.) and OTA extranets. Advanced Excel and forecasting skills; strong numerical and analytical ability. Familiarity with GDS systems (Amadeus, Sabre, Galileo, Worldspan). Able to develops team's talent through regular coaching, training and career planning. Excellent communication, negotiation and leadership skills. Detail-oriented, able to manage multiple priorities under pressure and drive results. Strong commercial mindset with experience collaborating with sales and revenue teams. #J-18808-Ljbffr
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Reservations Manager
2 weeks ago
Singapore GRAND PARK CITY HALL Full timeGrand Park City Hall is a sustainable sanctuary of modern comfort that takes pride and care in what we do and find joy in giving our best to positively impact people and the planet. We believe that true hospitality begins with service delivered with love and passion. If you share our passion for service, we invite you to join us. Discover your passion....
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Reservations Manager
2 weeks ago
Singapore HEY ROCKET PTE. LTD. Full time**Roles & Responsibilities We are looking for independent free spirits who thrive on friendship, community and new experiences to come join one of the most fun and expressive hotels in Singapore! Endless opportunities for career progression, comprehensive insurance coverage and a fun and dynamic work environment. The role reports directly to the **REVENUE...
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Reservations Manager
6 days ago
Singapore LAGUNA HOTEL HOLDINGS PTE. LTD. Full timeReporting to the Revenue Manager. This role will be responsible to effectively manage and operate the Reservations & Communications Department in order to meet the business goals of the hotel and maximize guest satisfaction as a one-stop service. **DUTIES AND RESPONSIBILITIES** - Ensure all team members are up-to-date with product knowledge and sales...
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Reservations Senior Manager
2 weeks ago
Singapore ELITEZ & ASSOCIATES PTE. LTD. Full timeResponsiblities: - Analyze data, guest data and feedback to improve service quality, booking patterns and market trends. - Manage room inventory to maximize occupancy Monitor room sales and booking pick-up rates for management reporting. - Evaluate Connects and Reservation department's compliance with Connect and reservation policies and procedures, and...
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Assistant Reservations Manager
6 days ago
Singapore VOCO ORCHARD SINGAPORE Full time**About Us** voco Orchard Singapore provides guests with the world-renowned voco experience from the moment they walk through its doors. Famed to be hotels to count on, yet different enough to be fun, voco hotels are unstuffy hotels where people feel comfortable to relax, and just get on with life. Hotels that stand out from the crowd, voco combines...
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Assistant Reservations Manager
1 week ago
Singapore YOUNG WOMEN'S CHRISTIAN ASSOCIATION OF SINGAPORE Full timeResponsible for ensuring the smooth and efficient operations in the department through prompt, effective and proper reservations service to achieve maximum room revenue to meet or exceed the revenue target. Trains new team members and assist in overseeing the reservation team and working alongside with the reception team to achieve the highest level of guest...
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Assistant Reservations Manager
5 days ago
Singapore PARADOX CLARKE QUAY PTE. LTD. Full time $40,000 - $60,000 per yearCompany DescriptionParadox Singapore is an urban resort that offers guests a sophisticated yet playful blend of traditional refinement and modern elegance. Located in the vibrant river district of Clarke Quay, the hotel is perfect for those looking for a stylish home base during business travel, or a quiet sanctuary to relax and unwind. Our comfortable rooms...
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Reservations Manager
6 days ago
Singapore UE PARK AVENUE INTERNATIONAL PTE. LTD. Full timePosition Summary Responsible for day-to-day reservation operations and supporting revenue-driven strategies to maximise occupancy and profitability. The candidate will be assessed for promotion to Reservation Manager based on performance and must have proven hotel revenue management experience. Key Responsibilities Team performance management : Ensure...
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Assistant Reservations Manager
5 days ago
Singapore UE Park Avenue International Full time $90,000 - $120,000 per yearPosition SummaryResponsible for day-to-day reservation operations and supporting revenue-driven strategies to maximise occupancy and profitability. The candidate will be assessed for promotion to Reservation Manager based on performance and must have proven hotel revenue management experience.Key ResponsibilitiesTeam performance management : Ensure guests'...
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Assistant Reservations Manager
6 days ago
Singapore MURRAY PTE. LTD. Full timeAn exciting opportunity has arrived at The Garcha Group, Singapore's boutique hotel group currently with the following hotels: - Maxwell Reserve, Autograph Collection Hotel (Marriott); - Duxton Reserve, Autograph Collection Hotel (Marriott); - The Vagabond Club, a Tribute Portfolio Hotel (Marriott); - The Serangoon Club, a Tribute Portfolio Hotel (Marriott)....