Part-time Bank Call Centre Executive

Roles & ResponsibilitiesJobs Responsibilities Handle calls and/ or emails promptly by providing accurate and timely information, alternatives and solutions to customers on products and services Respond to customers’ queries and concerns with the aim of achieving first call resolution. Follow up promptly with customers to resolve issues Provide...

Roles & ResponsibilitiesJobs Responsibilities Handle calls and/ or emails promptly by providing accurate and timely information, alternatives and solutions to customers on products and services Respond to customers’ queries and concerns with the aim of achieving first call resolution. Follow up promptly with customers to resolve issues Provide...

Roles & ResponsibilitiesOur client is a local bank.6 Months - 1 Year Contract Responsibilites: Assist in Contact Centre Duties (Answering of customer enquiries, escalate to relevant department, initiate callbacks to customers to confirm details and resolve concerns)Requirements: Experience in a Contact Centre, Banking or Customer Service environment will...

Roles & ResponsibilitiesOur client is a local bank.6 Months - 1 Year Contract Responsibilites: Assist in Contact Centre Duties (Answering of customer enquiries, escalate to relevant department, initiate callbacks to customers to confirm details and resolve concerns)Requirements: Experience in a Contact Centre, Banking or Customer Service environment will...

Roles & ResponsibilitiesPosition: Customer Service Executive (Part-time) – Contact CentreCompany: BankLocation: Raffles PlaceContract Duration: 11 monthsVacancies: 15Key Details:Pay: Up to $18/hourWorking Hours:9:00 AM – 1:00 PM or 10:30 AM – 2:30 PM5-day work week (may include weekends and Public Holidays)Training: 10-12 full days starting on 27...

Roles & ResponsibilitiesPosition: Customer Service Executive (Part-time) – Contact CentreCompany: BankLocation: Raffles PlaceContract Duration: 11 monthsVacancies: 15Key Details:Pay: Up to $18/hourWorking Hours:9:00 AM – 1:00 PM or 10:30 AM – 2:30 PM5-day work week (may include weekends and Public Holidays)Training: 10-12 full days starting on 27...

About the RoleWe are seeking a skilled Call Centre Officer to join our team at PERSOLKELLY SINGAPORE PTE. LTD. As a key member of our contact centre, you will be responsible for providing exceptional customer service and support to our clients.Job ResponsibilitiesHandle inbound calls from clients efficiently and effectively, addressing their queries and...

Job Description - Customer Service Executive - Contact Centre (12 Month Contract) (240000 O0) As the Customer Service Executive (CSE) for Contact Centre, you will be responsible for providing our Singapore customers prompt and personalized service when handling their queries from multiple channels over a full range of consumer financial products and...

Job Description - Customer Service Executive - Contact Centre (12 Month Contract) (240000 O0) As the Customer Service Executive (CSE) for Contact Centre, you will be responsible for providing our Singapore customers prompt and personalized service when handling their queries from multiple channels over a full range of consumer financial products and...

Roles & ResponsibilitiesJob Description: Conduct training for new staff on the product knowledge. Perform quality audits on customer transactions i.e. monitoring of phone calls, emails, web chats, data entry and other transactions handled by the call centre representatives. Align, review and improvise on internal quality standards and procedures. Conduct...

Roles & ResponsibilitiesJob Description: Conduct training for new staff on the product knowledge. Perform quality audits on customer transactions i.e. monitoring of phone calls, emails, web chats, data entry and other transactions handled by the call centre representatives. Align, review and improvise on internal quality standards and procedures. Conduct...

Roles & ResponsibilitiesAdmin Assistant [Part-time]As an Admin Assistant in Counselling and Care Centre, you will be working closely with the Senior Admin Executive with reception related duties which includes attending to phone calls, enquiries, etc.Roles & Responsibilities: Be the first responder to the centre’s call line and provide initial touch...

Roles & ResponsibilitiesAdmin Assistant [Part-time]As an Admin Assistant in Counselling and Care Centre, you will be working closely with the Senior Admin Executive with reception related duties which includes attending to phone calls, enquiries, etc.Roles & Responsibilities: Be the first responder to the centre’s call line and provide initial touch...

Description: Location singapore Changi business park or Jurong. Freshers can also apply Job Description: As a Call Centre Officer, you will play a vital role in achieving our Customer Centre targets while ensuring the highest quality of service. Your responsibilities include: Meeting KPIs without compromising service quality. Ensuring accuracy and...

At TELE-CENTRE SERVICES PTE LTD, we are seeking a highly skilled Call Centre Training Professional to join our team. This exciting opportunity is ideal for individuals who possess exceptional training and coaching abilities.About the RoleThe Call Centre Training Professional will be responsible for conducting comprehensive training sessions for new staff...

Roles & ResponsibilitiesJob Responsibilities: Respond promptly and professionally to customer enquiries via phone, email, and online messaging platforms. Assist with appointment bookings for regular health screenings and vaccinations. Deliver high-quality customer service by addressing both internal and external stakeholders' enquiries and feedback in a...

Roles & ResponsibilitiesJob Responsibilities: Respond promptly and professionally to customer enquiries via phone, email, and online messaging platforms. Assist with appointment bookings for regular health screenings and vaccinations. Deliver high-quality customer service by addressing both internal and external stakeholders' enquiries and feedback in a...

Roles & ResponsibilitiesJob Description To manage the 24-hour call centre with the assistance of the call centre executives and be contactable in case of urgent situations. Lead, manage, and motivate a team of call centre staff to achieve high levels of customer satisfaction, productivity, and performance Provide ongoing coaching, feedback, and...

Roles & ResponsibilitiesJob Description To manage the 24-hour call centre with the assistance of the call centre executives and be contactable in case of urgent situations. Lead, manage, and motivate a team of call centre staff to achieve high levels of customer satisfaction, productivity, and performance Provide ongoing coaching, feedback, and...

Roles & ResponsibilitiesResponsibilities: Assist in managing the agents and Call Centre operations Handle complaints and manage service recovery Handle the recruitment, training, and development of the agents Provide administrative support in the Call Centre Cover the Team Managers' duties and shift where necessary Any other ad-hoc tasks that may be...