Customer Service Officer

1 day ago


Singapore CYCLE & CARRIAGE INDUSTRIES PTE. LIMITED Full time

We are looking for a dedicated Officer - Customer Service to be part of the Mercedes-Benz customer service team. You will be taking on the boutique sales portfolio. Being in a dynamic environment, you are expected to adapt, pick up and apply new skills and knowledge which will be necessary to your success in this role. Key Responsibilities: Welcome and assist walk-in customers at the boutique. Provide product information and support boutique sales activities. Handle customer inquiries and follow up on service requests. Coordinate with internal teams to ensure smooth customer journeys. Maintain showroom presentation and support daily operations. Requirements: Strong communication and interpersonal skills. Prior customer service or retail experience is an advantage. Proactive, detail-oriented, and able to work independently. Working Hours: 830am to 6pm



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