Assistant Manager, Inpatient Operations

5 days ago


Singapore MCi Career Services Full time

Summary:
Public Healthcare Institution (central region)
Inpatient Operations
Responsibilities:
The Assistant Manager will oversee the management of assigned clinical services across the care continuum, focusing on achieving key outcomes in customer service, volume and financial performance, process efficiency, and staff development.
Oversee assigned service point operations, ensuring smooth daily operations, including front counter services and administrative matters
Collaborate with relevant stakeholders to address system and process challenges
Develop innovative services to enhance service levels and improve patient care
Drive volume and financial targets for assigned clinical services through budgeting, reviews, and new service development
Lead recruitment and retention efforts to build a motivated and stable team that meets customer and business objectives
Facilitate two-way communication between staff and management, escalating issues, and proposing solutions when necessary
Requirements:
Degree in any field
Minimum 3 years’ work experience in healthcare industry
Clinical operations experience is preferred
Able to work in fast paced and dynamic environment
Analytical and with good problem solving skills
Excellent communication, problem solving, presentation, negotiation and interpersonal skills
Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits.
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