
Customer Program/Delivery Manager
1 week ago
A Delivery Manager is primarily responsible for overseeing and managing the delivery of services and projects to customers, ensuring that estimates, scopes, and resources align with customer expectations and contractual commitments. Key aspects of the Delivery Manager role include:
- Reviewing and accepting or rejecting Lifecycle Services (LCS) estimates in the Configure Price Quote (CPQ) process, acting as the Profit & Loss (P&L) owner for these estimates.
- Receiving notifications to review CPQ estimates and comparing them against scoping files provided by Business Development Managers (BDM) or Renewals teams.
- Managing the acceptance or rejection of estimates and ensuring that project IDs (PIDs) are generated and tracked properly.
- Using tools like Services One for managing delivery contacts, updating forecast information, and handling support cases.
- Coordinating with various roles such as Delivery Project Managers (DPM), Technical Program Managers (TPM), Technical Consulting Engineers (TCE), and Customer Success Specialists (CSS) to ensure smooth delivery and customer satisfaction.
- Participating in onboarding, kickoff meetings, and ongoing delivery activities, including validating data flow and enabling portals as part of service delivery.
- Overseeing delivery segmentation aligned with service tiers and cost models to ensure appropriate resource alignment and timely delivery of value to customers.
- Handling Customer Escalations
- Managing Day 2 team of engineers and operations managers
- The Delivery Manager role is integral to the end-to-end delivery process, focusing on financial ownership, estimate validation, resource coordination, and customer engagement to drive successful service outcomes.
Leadership
Segmentation
Customer Engagement
Customer Success
Estimates
Project Management
Customer Management
Consulting
Assertiveness
Pricing
Project Delivery
Service Delivery
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Intern, HR Programs
2 weeks ago
Singapore Delivery Hero Full timeAbout the opportunity We are looking for HR Program Intern - OPD to join our APAC Regional team in Singapore! You will get the opportunity to gain hands-on work experience and get involved in exciting programs across the Organisation and People Development team’s portfolios of Performance, Learning, Employee Engagement, and Diversity & Inclusion This is...
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Program Delivery Manager
1 week ago
Singapore beBeeProjectManagement Full time $80,000 - $120,000Job Title: Program Delivery ManagerDescription:We are seeking a skilled and experienced Program Delivery Manager to join our team. The successful candidate will be responsible for managing the delivery of projects from initiation to closure, ensuring that all projects are completed on time, within budget, and to the required quality standards.Key...
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Delivery and Program Manager
4 hours ago
Singapore TechBridge Market Full time**Title: Delivery and Program Manager** **Location: Singapore** **Full Time - Permanent Role** **Skills and Qualifications** We'd like you to have the following skills: - Planning and Resource Management - being able to prioritize product features and gather customer requirements. Working closely with sales, development, support, and marketing to deploy...
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Customer Program Manager
1 week ago
Singapore Ultra Clean Asia Pacific Pte Ltd Full time**Essential Duties and Responsibilities**: - Manage and build business relationship with key customers. - In-charge and manage the overall program from initiation through delivery. - Work with various functional teams to ensure program runs smoothly. - Plan and direct schedules to ensure production and shipment are on time. - Monitor project from initiation...
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Manager, IT Service Delivery, ETS
2 weeks ago
Singapore Delivery Hero Full time $80,000 - $120,000 per yearCompany Descriptionfoodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...
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Manager, IT Service Delivery, ETS
2 days ago
Singapore Delivery Hero Full timeCompany Description foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part...
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Program Delivery Lead
2 weeks ago
Singapore beBeeProject Full time $80,000 - $120,000Job Title: Program Delivery LeadA career-defining opportunity awaits an experienced leader to spearhead program delivery for our clients. As a seasoned IT Project Manager, you will oversee the entire project lifecycle from pre-sales through contract award and delivery.This role offers an exceptional chance to leverage your expertise in translating customer...
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Customer Program Delivery Manager
2 weeks ago
Singapore Hoppr LTD Full time**Who are Hoppr?** Hoppr is a global advertising innovator that has created a low touch platform to bridge the divide between brands and consumers on digital devices. The company’s flagship product is HopprTV, an addressable TV advertising solution which uses patented overlay technology to deliver targeted Connected TV (CTV) ads. HopprTV partners with...
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Customer Program Manager
2 weeks ago
Singapore Celestica Full timePerforms tasks such as, but not limited to the following: - Acts as the primary interface between the customer & the company for managing specific programs to achieve planned revenue & profits for smaller customer accounts. - Works as a member of teams responsible for day-to-day activities of customer accounts to ensure that product deliveries are on time &...
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Program Delivery Expert
6 days ago
Singapore beBeeProduction Full time $60,000 - $100,000Job Title:A Production Operations Specialist will play a key role in ensuring the successful delivery of projects and programs. Responsibilities include managing program-related issues and communications, coordinating with suppliers to meet deadlines, and designing workflows to optimize production processes.Key Responsibilities:Manage program-related issues...