Servicedesk engineer

2 weeks ago

Singapore RAPSYS TECHNOLOGIES PTE LTD Full time

Overview
Join to apply for the
Servicedesk Engineer
role at
RAPSYS TECHNOLOGIES PTE LTD . We are seeking a dedicated and technically skilled Servicedesk Engineer to provide exceptional IT support and resolve technical issues for our organization. The ideal candidate will have strong problem-solving abilities, excellent communication skills, and a passion for helping users with their technology needs while maintaining high service standards.
Location:
Singapore, Singapore
Work Mode:
Work From Office
Role:
Servicedesk Engineer
Responsibilities
Provide first-line technical support via phone, email, and chat
Troubleshoot hardware, software, and network issues
Log and track incidents using ticketing systems
Support desktop applications and operating systems
Collaborate with IT teams to escalate complex issues
Maintain accurate documentation and knowledge base
Qualifications
1+ years of IT support or servicedesk experience
Strong knowledge of Windows/Mac operating systems
Excellent communication and customer service skills
Experience with ticketing systems and remote support tools
Basic networking and troubleshooting knowledge
ITIL foundation certification preferred
Job Details
Employment type:
Full-time
Job function:
Other
Industries:
IT Services and IT Consulting
#J-18808-Ljbffr

  • Servicedesk Engineer

    2 weeks ago

    Singapore IntersoftKK Full time

    Singapore **Experience**: servicedesk **Skills**:servicedesk

  • Servicedesk Engineer-singapore

    2 weeks ago

    Singapore IntersoftKK Full time

    Singapore **Experience**: **Skills**: Skill : Servicedesk Engineer Location : Singapore Rotational shift including night shift.

  • Skilled IT Servicedesk Engineer

    4 weeks ago

    Singapore Alphatron Marine BV Full time

    Jouw rol aan boord van het IT team Als SkilledIT Servicedesk Engineer bevind jij je niet aan de zijlijn, maar midden in het kloppende hart van onze IT-operatie. Je pakt zowel standaard- als complexe incidenten zelfstandig op en denkt actief mee met de gebruiker. Je weet precies wanneer je moet escaleren en wanneer je het zelf oplost. Met jouw overzicht,...

  • Skilled IT Servicedesk Engineer

    6 days ago

    Singapore Alphatron Marine BV Full time

    Jouw rol aan boord van het IT team Als SkilledIT Servicedesk Engineer bevind jij je niet aan de zijlijn, maar midden in het kloppende hart van onze IT-operatie. Je pakt zowel standaard- als complexe incidenten zelfstandig op en denkt actief mee met de gebruiker. Je weet precies wanneer je moet escaleren en wanneer je het zelf oplost. Met jouw overzicht,...

  • Skilled IT Servicedesk Engineer

    3 days ago

    Singapore Alphatron Marine BV Full time

    Jouw rol aan boord van het IT team Als SkilledIT Servicedesk Engineer bevind jij je niet aan de zijlijn, maar midden in het kloppende hart van onze IT-operatie. Je pakt zowel standaard- als complexe incidenten zelfstandig op en denkt actief mee met de gebruiker. Je weet precies wanneer je moet escaleren en wanneer je het zelf oplost. Met jouw overzicht,...

  • Regional IT Service Delivery Manager

    2 weeks ago

    Singapore Hermès Full time $90,000 - $120,000 per year

    Job Description:Manage a Regional IT Servicedesk team with a customer-centric support approach across multiple locations, focused on service availability and performance. Provide overall technical and managerial leadership to the Regional Servicedesk team members. Management of customer expectations and the setting of organizational standard for customer...

  • Regional IT Service Delivery Manager

    2 weeks ago

    Singapore Hermes Full time $90,000 - $120,000 per year

    Manage a Regional IT Servicedesk team with a customer-centric support approach across multiple locations, focused on service availability and performance. Provide overall technical and managerial leadership to the Regional Servicedesk team members. Management of customer expectations and the setting of organizational standard for customer service. ...

  • Helpdesk Team Lead

    2 weeks ago

    Singapore Good Job Creations Pte Ltd Full time

    Manage a Servicedesk team of 1st line Offshore Helpdesk team and 2x Onsite engineers for daily incident/request cases from customer end users - Liaise with different Back end Infra, Network and Application team for incident/problem resolution - Review to ensure cases are handled by Servicedesk team according to SLA defined - Consolidate and generate report...

  • IT Engineers

    2 weeks ago

    Singapore B ALLIANCE PRIVATE LIMITED Full time

    We are looking for IT Servicedesk Engineer: Location: Toa Payoh Gross Salary: S$3,000 - $3,200 OT and transport allowance available. Monday - Fri 8:30am-6pm - IT helpdesk first level support with basic IT skills - Experiences with IT troubleshooting - Log incident and Service Request tickets and assigned to respective party - Follow through ticket...

  • Senior IT Helpdesk Engineer

    2 weeks ago

    Singapore NOBILITY PLACEMENT SERVICES PTE. LTD. Full time

    **Job Requirements**: - Diploma/Degree in Information Technology or equivalent - Must have minimum 3-5 years of working experience in windows system administration (Active Directory/Exchange/MS Office 365/Azure AD) - Must have experience in IT Hardware and software installation - Experience in handling ServiceDesk requests. - Good to have experience in...