Home Appliance Technical Specialist

2 days ago

Singapore beBeeTechnical Full time

Job Summary "> Technical Service Specialist
This role requires a skilled technical service specialist to provide efficient after-sales services, troubleshooting, maintenance, and installation of home kitchen products island-wide. The ideal candidate will have a strong background in electrical and mechanical engineering with experience in servicing major home appliances.
The selected individual will work independently as well as part of a team to ensure timely resolution of customer issues. Key responsibilities include conducting site visits, providing training to customers, managing spare parts inventory, and maintaining accurate records. Strong communication and problem-solving skills are essential for success in this position.
Requirements:

  • Bachelor's degree in Electrical or Mechanical Engineering (or related field)
  • At least one year of experience in technical services or a related field
  • Possess Class 3 driving license for site travel
About the Role
As a technical service specialist, you will play a vital role in ensuring customer satisfaction by delivering high-quality services and resolving technical issues efficiently. This is an excellent opportunity to join our dynamic team and develop your skills in a fast-paced environment.
Key Responsibilities:
  • Provide technical services and support to customers at their premises
  • Troubleshoot and repair home kitchen appliances
  • Conduct site visits and identify areas for improvement
  • Develop and implement effective solutions to resolve customer complaints
  • Maintain accurate records of customer interactions and service history
  • Collaborate with internal teams to ensure seamless delivery of services
Benefits
We offer a competitive salary and benefits package, including:
  • A comprehensive training program to enhance your skills and knowledge
  • An opportunity to work with a dynamic and supportive team
  • A challenging and rewarding role that allows you to make a real difference
Contact Us
If you are a motivated and experienced technical service specialist looking for a new challenge, please submit your application, including your resume and a cover letter outlining your qualifications and experience.

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