customer success manager

3 days ago


Singapore CAPTAIN'S EYE ASIA PTE. LTD. Full time

Join Captain e209s Eye e2 803 Shaping the Future of Maritime Safety with AI Captain e2 809s Eye is a fast-growing AI tech company on a mission to revolutionize safety and operational efficiency in the maritime industry. Our advanced CCTV and real-time analytics platform empowers global shipping companies with smart surveillance, actionable insights, and proactive risk management 99 making the seas safer and operations smarter. Role Overview: Customer Success Manager We e2 80 99re looking for a results-driven, relationship-focused Customer Success Manager to join our expanding team. This is an exciting opportunity for someone with 1+ years of Customer Success or customer experience who is passionate about driving customer adoption, delivering impact, and unlocking growth opportunities. What You e2 80 99ll Do Own and grow a portfolio of customer accounts, ensuring long-term satisfaction and retention Be the trusted advisor and primary contact for key stakeholders post-onboarding Spot and execute on upsell and cross-sell opportunities aligned with customer goals Partner with Sales and Product to craft tailored solutions that drive success Track



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