IT Support Engineer

12 hours ago


Serangoon, Singapore GPM BUILDERS PTE. LTD. Full time

Regularly monitor and maintain hardware, software, networks, and servers to ensure optimal performance and security; Implement security measures such as firewalls, antivirus software, and intrusion detection systems to safeguard against cyber threats; Stay updated on the latest security patches and updates for all systems and applications; Serve as the first point of contact for troubleshooting system and network issues; Diagnose problems, provide technical support, and resolve hardware or software faults promptly to minimize downtime; Configure and maintain virtual private networks (VPNs) and virtual LANs (VLANs) to facilitate secure remote access and network segmentation; Conduct thorough research to identify software solutions that align with the company's requirements and objectives; Develop comprehensive IT policies and guidelines covering areas such as security protocols, equipment procurement, and replacement procedures; Set up and implement backup plans and business continuity plans for system applications and stored information; Conduct scheduled maintenance checks on equipment to avoid any undetected faults and unauthorized installations by any staff; Maintain proper documentation of licenses, hardware and software inventories and ensure that records are up to date and properly presented; Undertake any other IT related assignment that may be given by the manager and/or his/her designate. JOB REQUIREMENTS: Minimum Degree in Information Technology; 1-2 years related experience; Familiarity with Server administration and switches configuration; Basic understanding of cyber-security; Ability to diagnose and troubleshoot basic technical issues; Ability to support PCs/Printers/Projectors/IT Peripherals Setup and Maintenance; Good interpersonal skills and a team player; Strong communication skills with all team members; Attention to detail and focus. #J-18808-Ljbffr



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