New Hope Community Services
4 days ago
Roles & Responsibilities Job Summary: As the Client Engagement Officer at New Hope Community Services, you will be an integral part of our mission to bring change into the lives of the displaced and disadvantaged in the community. You’ll look after the safety and well-being of the residents in our shelter, ensuring day-to-day operations run smoothly so that our beneficiaries always have a safe space to return to and rest. Key Responsibilities: Client Supervision Provide administrative and operational support in overall shelter operations. Handle day-to-day general queries from shelter residents. Assist in the admission and orientation of new shelter residents. Conflict Management Manage general disputes that may occur between co-living shelter residents. Respond to incidents within shelter units, such as de-escalating crisis situations, and notify Client Engagement Executive / Senior Client Engagement Executive for the next action step. Workplace Safety and Health Support the maintenance of the security, health, and safety of the shelter environment. Access shelter units for maintenance checks, perform minor maintenance repairs and/or contact repair persons for necessary maintenance. Enforce shelter rules and conduct shelter inspections for compliance with shelter rules. Administration Collect statistics for monitoring and evaluation of activities and programmes of the shelter. Perform and assist in data entry for client and operational records. Collect and maintain records of payments from clients for shelter fees and utilities. Maintain records of the distribution of rations / assistance to shelter residents, including the inventory of in-kind donations. Others Any other related duties in New Hope CS as assigned by Reporting Officer. Accountability Reports to the Client Engagement Executive / Senior Client Engagement Executive. Competency Requirements: Core Competencies Communication: Excellent interpersonal and communication skills for effective communication with residents, team, community partners, and stakeholders. Leadership: Excellent team player with strong responsibility skills. Collaboration: Willing to work with the homeless and destitute. Able to handle shelter residents politely yet firmly. Self-motivated individual with the ability to work independently. Physically fit for general work Technical Competencies Proficiency in IT Systems and Microsoft Office Suite (e.g., Microsoft Word, Excel, PowerPoint, etc.). Education and Experience: Minimum GCE ‘N’ Level / ‘O’ Level / Nitec Certification in related disciplines Willing to work shift hours (including weekends, and overnight shifts) and be operationally ready for emergency deployment on off-days. The intent of this job description is to provide a representative summary of the major duties and responsibilities of the position. You may be required to perform job-related tasks other than those specifically presented in this description. This job description does not constitute a contract of employment. Tell employers what skills you have Site InspectionsMaintenanceLeadershipSecurity OperationsMicrosoft OfficeInterpersonal SkillsEnforcementmonitoringPhysically FitTeam PlayerAble To Work IndependentlyPeople ManagementWorkplace Safety and Health
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Programme Executive
4 days ago
Singapore New Hope Community Services Full timeRoles & Responsibilities 1. Job Summary As a Programme Executive at New Hope Community Services, you will play a vital role in driving our mission to bring change into the lives of the displaced and disadvantaged in our community. This pivotal role involves spearheading the strategic development and execution of our programmes / events, aimed at fostering...
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Singapore New Hope Community Services Full timeRoles & Responsibilities 1. Job Summary The Head of Programme and Development (KS) will lead Kampung Siglap as a Centre of Excellence for Hope and Transformation, driving programmes that inspire individuals, strengthen communities, and shape Singapore’s future social fabric. This role will oversee three core programme pillars — Hope Retreats, Community...
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Client Engagement Officer
4 days ago
Singapore New Hope Community Services Full timeRoles & Responsibilities Job Summary: As the Client Engagement Officer at New Hope Community Services, you will be an integral part of our mission to bring change into the lives of the displaced and disadvantaged in the community. You’ll look after the safety and well-being of the residents in our shelter, ensuring day-to-day operations run smoothly so...
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Singapore New Hope Community Services Full time1. Job Summary The Head of Programme and Development (KS) will lead Kampung Siglap as a Centre of Excellence for Hope and Transformation, driving programmes that inspire individuals, strengthen communities, and shape Singapore’s future social fabric. This role will oversee three core programme pillars — Hope Retreats, Community Engagements, and Learning...
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Islandwide, SG
1 week ago
Singapore New Hope Community Services Full timeRoles & Responsibilities 1. Job Summary As a Social Worker at New Hope Community Services, you will play a vital role in driving our mission to bring change into the lives of the displaced and disadvantaged in our community. Your responsibilities will include conducting intake assessments, providing counselling and support, and facilitating access to...
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Social Worker
1 week ago
Singapore NEW HOPE COMMUNITY SERVICES Full time1. Social Work Conduct the admission interviews for the referred Authorised Occupier(s) seeking admission to JSS-OR Flat. Conduct matching of Authorised Occupier(s), new as well as existing, using an appropriate approach to allocate them to the same Flat. Mediate disputes between the Authorised Occupiers and work with the Operations team to facilitate...
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Singapore New Hope Community Services Full time $80,000 - $120,000 per year1. Job SummaryThe Head of Programme and Development [KS] will lead Kampung Siglap as a Centre of Excellence for Hope and Transformation, driving programmes that inspire individuals, strengthen communities, and shape Singapore's future social fabric. This role will oversee three core programme pillars — Hope Retreats, Community Engagements, and Learning...
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Social Media and Marketing Executive
6 days ago
Singapore New Hope Community Services Full timeJob Summary Kampung Siglap Lifeskills Training & Retreat Centre (KS) is New Hope Community Services' (New Hope CS) response to addressing poor attendance at life-skills training workshops and the lack of sustained engagement with less advantaged beneficiaries. It is designed for sustained engagement with our beneficiaries, to empower them to make positive...
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Social Media and Marketing Executive
6 days ago
Singapore New Hope Community Services Full timeJob Summary Kampung Siglap Lifeskills Training & Retreat Centre (KS) is New Hope Community Services’ (New Hope CS) response to addressing poor attendance at life-skills training workshops and the lack of sustained engagement with less advantaged beneficiaries. It is designed for sustained engagement with our beneficiaries, to empower them to make positive...
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Social Media and Marketing Executive
1 week ago
Singapore New Hope Community Services Full time $40,000 - $80,000 per yearJob SummaryKampung Siglap Lifeskills Training & Retreat Centre (KS) is New Hope Community Services' (New Hope CS) response to addressing poor attendance at life-skills training workshops and the lack of sustained engagement with less advantaged beneficiaries. It is designed for sustained engagement with our beneficiaries, to empower them to make positive and...
