Head (Programmes & Partnerships (Kampung Siglap) KS)

The Head of Programme and Development [KS] will lead Kampung Siglap as a Centre of Excellence for Hope and Transformation, driving programmes that inspire individuals, strengthen communities, and shape Singapore's future social fabric. This role will oversee three core programme pillars — Hope Retreats, Community Engagements, and Learning Journeys — while cultivating partnerships and mobilising resources to ensure long-term impact and sustainability.

Hope Retreats (Transformational Programmes)

• Design and deliver retreats that empower individuals in physical health, financial stewardship, and mental well-being.
• Ensure participants leave with practical action steps and renewed hope for their lives.
• Build Kampung Siglap's reputation as a national model for transformative wellness retreats.

Community Engagements (Neighbourhood Impact)

• Champion initiatives that directly impact the immediate neighbourhood of Kampung Siglap.
• Build intergenerational programmes, wellness activities, and culture events that foster connection, resilience, and belonging.
• Position Kampung Siglap as a hub of community life and social cohesion.

Learning Journeys (Schools, Corporates, and Community)

• Lead the development of experiential learning journeys for schools, corporates, and community groups with 3 clear outcomes:

a. Experience – Experience the plight of the disadvantages

b. Empathy – Build empathy and compassion

c. Engagement – Engage and Inspire participants to volunteer and give back

• Partner with MOE, corporates, and community organisations to align Learning Journeys with national education and CSR goals.

Strategic Engagement & Partnerships

• Represent Kampung Siglap with government agencies, corporates, and interfaith / community partners.
• Build alliances that enhance capacity, extend reach, and amplify impact.
• Position Kampung Siglap as a thought leader in experiential learning, wellness, and community transformation.

Impact & Resource Development

• Develop frameworks to measure and report on impact (lives changed, communities strengthened, and volunteers mobilised).
• Work with New Hope CS leadership to raise sustainable funding through The Olive Tree fund, grants, corporate sponsorship, and events.
• Steward donor and partner relationships with excellence and gratitude.

Team & Culture Leadership

• Lead and mentor staff and volunteers at Kampung Siglap, building a values-driven high-performance culture anchored in respect, integrity, compassion, and excellence.
• Develop future leaders and empower ex-clients to serve in signature programmes, reflecting New Hope CS's mission of hope and empowerment.

Governance & Reporting

• Support quarterly meetings with the KS Sub-Committee.
• Work with the Director (Finance & Corporate Services) to present monthly financial reports to the Board and uphold sound financial practices.
• Prepare and maintain quarterly dashboards for Board reporting.
• Assist in the preparation and management of the annual KS budget, ensuring operations remain within approved guidelines.

Others

• Any other related duties in New Hope CS as assigned by the Chief Executive Officer, Senior Advisor or Board.

Core Competencies

• Communication: Excellent interpersonal and communication skills for effective communication with residents, team, community partners, and stakeholders. Negotiate with others to address issues and achieve mutual consensus.
• Customer Orientation: Commit to exceeding both internal and external clients' needs. Proactively identify clients' needs and sustain a culture of service excellence within the organisation. Model, lead, train, and motivate staff with a focus on sustaining a culture that encourages commitment to service excellence and high performance.
• Leadership: Lead by example at an organisational level. Inspire, motivate, and guide others to adopt a point of view, make changes, or take action. Cultivate an open, cooperative, and collaborative learning culture for the organisation.
• Transdisciplinary Thinking: Synthesise knowledge and insights across disciplinary boundaries to aid strategic decisions and foster cooperation within and outside of the organisation.
• Good organisational and project management skills.
• Self-motivated individual with the ability to work independently.

Technical Competencies

• Proficiency in IT Systems and Microsoft Office Suite (e.g., Microsoft Word, Excel, PowerPoint, etc.)

• Minimum Degree in relevant disciplines
• At least 5 years of experience in a similar capacity or related industry
  Relevant volunteering experience in the Social Service sector would be an advantage.

The intent of this job description is to provide a representative summary of the major duties and responsibilities of the position. You may be required to perform job-related tasks other than those specifically presented in this description. This job description does not constitute a contract of employment.