Inbound Customer Service Officer

2 days ago


Singapore Steenbok Pte Ltd Full time

Seeking someone experienced in inbound customer service to manage and respond to merchant inquiries and ensure service-level expectations are met.
Work Location:
10 min from
Braddell MRT station
Responsibilities
Handle customer and merchant queries promptly and professionally
Maintain service standards and respond within SLA timelines
Work efficiently in high-volume environments
Requirements
Prior experience in a service-oriented role
Strong interpersonal and problem-solving skills
Excellent communication skills are essential
Ability to manage multiple queries with accuracy
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