Inbound Customer Service Representative

2 days ago


Singapore beBeeCustomerService Full time $32,000 - $48,000

Our organization is seeking a seasoned Inbound Customer Service Representative

Key Responsibilities:

  • Effectively manage and respond to customer inquiries in a high-volume environment.
  • Utilize exceptional interpersonal skills to resolve issues efficiently.

Requirements:

  • Prior experience in a service-oriented role with a focus on delivering outstanding customer experiences.
  • Strong communication skills enabling clear articulation of complex information.
  • Ability to prioritize multiple queries with accuracy and meet deadlines.

Essential Skills:

  • Superior customer service skills under pressure.
  • Effective problem-solving abilities resulting in creative solutions.
  • Capacity to work independently and collaboratively to achieve business objectives.

Deliverables include managing multiple customer interactions, adhering to service standards, and meeting SLA timelines. Key qualifications for this role include prior customer service experience, excellent communication skills, and the ability to prioritize tasks effectively.



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