Inbound Customer Service Officer

3 weeks ago


Singapore STEENBOK PTE LTD Full time
Roles & Responsibilities

Seeking someone experienced in inbound customer service to manage and respond to merchant inquiries and ensure service-level expectations are met.

Work Location:

10 min from Braddell MRT station

Responsibilities:

  • Handle customer and merchant queries promptly and professionally
  • Maintain service standards and respond within SLA timelines
  • Work efficiently in high-volume environments

Requirements:

  • Prior experience in a service-oriented role
  • Strong interpersonal and problem-solving skills
  • Excellent communication skills are essential
  • Ability to manage multiple queries with accuracy
Tell employers what skills you have

Handling queries
Customer Service Oriented
service standards
Troubleshooting
Ability To Work Under Pressure
Customer Support
Multitasking Skills
Exceptional Customer Service
Fast-paced
problem solving skills
SLA adherence
Customer Service
Excellent Interpersonal Communication Skills
Call Center

  • Singapore Citi Full time

    The Officer, Inbound Customer Service - Wealth Operations is a position responsible for handling inbound customer interactions through phone while ensuring adherence to Citi’s policies and guidelines, in coordination with the Customer Service function. The overall objective is to resolve client inquiries and issues while delivering positive and...


  • Singapore Citigroup Full time

    **Discover your future at Citi**: Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. **Job Overview**: The Officer, Inbound Customer Service - Wealth...


  • Singapore Inbound Technology Co. Ltd. Full time

    Project Title Interview Survey on Inbound OTA (Online Travel Agency) Usage for High-Income Travelers Interested in Japan Overview We are conducting a short interview survey to better understand the travel preferences and behaviors of affluent travelers who are interested in Japanese culture, nature, and regional experiences. Format : online interview...


  • Singapore ZENITH INFOTECH (S) PTE LTD. Full time

    Customer Service Officer 24 hrs shift (Inbound Call Centre Experience) This is a 12 months contract assigned to our clients Salary Range: $2,500-$3,000 Work Location: Suntec Work Schedule 1. Comfortable with rotational shift 24 hours 2. 44 hours per week 3. 5.5 days of work per week (Shiting Hours: 10pm-7am or 11pm-8am) **Job Description**: 1. 1-2...


  • Singapore Citi Full time

    The Officer, Inbound Customer Service - Wealth Operations is a position responsible for handling inbound customer interactions through phone while ensuring adherence to Citi's policies and guidelines, in coordination with the Customer Service function. The overall objective is to resolve client inquiries and issues while delivering positive and...


  • Singapore MORRISON EXPRESS LOGISTICS PTE LTD Full time

    **About the Role** The Customer Service Officer is responsible for the delivery of services to meet the requirement of the customers by coordinating with the different service providers, warehouse and other department. You will form an inegral part of the customer service team to play a critical role in driving operational excellence to ensure client...

  • Customer Relations

    1 week ago


    Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full time

    Contract Duration: Yearly renewable or convertible to permanent based on performance and project needs (current term until 31 December 2025)Location: Clarke Quay office Hours: Monday to Fridays, office hours If you're passionate about contributing to public service and enjoy meaningful conversations, this role offers the opportunity to support national...

  • Customer Relations

    1 week ago


    Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full time

    Contract Duration: Yearly renewable or convertible to permanent based on performance and project needs (current term until 31 December 2025) Location: Clarke Quay office Hours: Monday to Fridays, office hours If you're passionate about contributing to public service and enjoy meaningful conversations, this role offers the opportunity to support...


  • Singapore beBeeCallCenter Full time $2,500 - $4,000

    Job TitleA customer-facing role where you will be handling inbound calls and email requests."],


  • Singapore beBeeCustomerService Full time $3,500 - $5,500

    Job Opportunity">About the RoleWe are seeking a skilled professional to fill the role of Inbound Call Centre Representative. This position involves providing exceptional customer service through various communication channels, resolving queries and issues efficiently, and working in a fast-paced environment.Key ResponsibilitiesRespond to inbound calls and...