Inbound Customer Service Officer

2 days ago


Singapore STEENBOK PTE LTD Full time
Roles & Responsibilities

Seeking someone experienced in inbound customer service to manage and respond to merchant inquiries and ensure service-level expectations are met.

Work Location:

10 min from Braddell MRT station

Responsibilities:

  • Handle customer and merchant queries promptly and professionally
  • Maintain service standards and respond within SLA timelines
  • Work efficiently in high-volume environments

Requirements:

  • Prior experience in a service-oriented role
  • Strong interpersonal and problem-solving skills
  • Excellent communication skills are essential
  • Ability to manage multiple queries with accuracy
Tell employers what skills you have

Handling queries
Customer Service Oriented
service standards
Troubleshooting
Ability To Work Under Pressure
Customer Support
Multitasking Skills
Exceptional Customer Service
Fast-paced
problem solving skills
SLA adherence
Customer Service
Excellent Interpersonal Communication Skills
Call Center

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