Manager, People, Culture

ABOUT US Certified as a Great Place to Work ® 3 years in a rowHCSA Community Services is a charitable organisation with the Institute of a Public Character (IPC) status and a member of the National Council of Social Service. As a family of dedicated staff, volunteer teams, and corporate and community partners, we continue to give a future and a hope to the vulnerable in society.At the heart of HCSA 's existence is a profound purpose - to give a future and hope for the vulnerable among us. Building and sustaining this culture is a critical part of achieving our mission. We invite you to embark on a rewarding journey where your skills, ideas, and passion will contribute to making a difference in the lives of those in need.HCSA is certified 3 years in a row as a Great Place to Work ®. At HCSA , our commitment to being a Great Place to Work® is not just a label; it's a reflection of the vibrant and supportive culture we have nurtured together. Within our organisation, everyone is not just a part of a team; they are valued contributors to a workplace built on respect, fairness, and mutual support. Our leaders are known for their credibility, a result of our unwavering dedication to open dialogue and integrity.Role Summary This role leads HR initiatives across the full spectrum of HR functions-talent management, recruitment, onboarding, learning & development, performance, compensation, employee relations, and organisational development.Key Responsibilities HR Strategy & Policy 1. Execute HR plans and review policies aligned with various KPI for the organisation as a whole2. Collaborate with Head of Dept and Board of Directors on mid-term HR strategies that are aligned with the overall organisational goalsTalent Management 1. Oversee recruitment, onboarding, succession planning, and offboarding2. Ensure compliance with local labor legislation and fair employment practices3. Oversee and review workflow processes and procedures of recruitment, including updating of JD for all positions4. Review offboarding process and procedures, and analysis of turnover rateCompensation & Benefits 1. Conduct salary reviews and benchmark against NCSS guidelines, or other benchmark studies, if necessary2. Develop tangible and intangible reward systemsLearning & Development 1. Develop and communicate processes and systems for career experience, development and progression for all employees so that employees have a sense of growth, development and progression2. Implement career development frameworks and provide support for the development of critical competencies3. Manage L&D for all levels of employees, including high-potential individualsPerformance Management - Manage the performance management system incorporating elements such as regular feedback meetings, performance appraisals, calibration and various other processes to manage underperformanceEmployee Engagement & Relations - Maintain and continuously review Disciplinary and Grievance procedures- Support and plan engagement initiatives like sharing sessions, town halls and retreats, etc- Ensure legal compliance and align with organisational requirements for quality management, health & safety, and promote a respectful workplace cultureProcess Improvement & Leadership - Continuously review, evaluate and enhance all HR systems and processes.- Management of employees, with adherence to organisational values and leadership framework(s).Qualifications 1. Bachelor's Degree in a relevant field2. Minimum 5 years of HR experience; generalist background preferred3. At least 3 years in a supervisory roleOther Requirements 1. Proficient in Microsoft suite of applications.2. Strong planning, organisational and problem-solving skills.3. Independent, team-oriented, and proactive with a positive "can-do" mindset.4. Digitally fluent, possess openness and skillset to independently and proactively explore how digital tools may augment work and increase productivityWork Arrangement - Full -time (42-hour work week); PermanentWorkplace - 1 Lorong 23 GeylangSalary commensurate with experience. To expedite processing time, kindly please visit to complete the online job application form and attach your resume in the form. **Only shortlisted candidates will be notified.