Client IT Manager
14 hours ago
Adventus is an Information and Communications Technology (ICT) Solutions and Services Provider with a wide footprint across the globe. We help organizations bring about positive transformation to their businesses by leveraging intelligent applications of innovative solutions and pertinent services to remain winners in today's ultra competitive marketplace. With our strong network of technology partners, excellent domain expertise and differentiated value proposition, we are able to go above and beyond for our customers, far exceeding expectations. The Client IT Manager will be responsible for managing and overseeing IT services provided to clients, ensuring high levels of client satisfaction and efficient resolution of technical issues. This role involves providing strategic technology advisory services to clients, understanding their IT needs, and coordinating with internal teams to deliver effective solutions. The Client IT Manager will maintain strong relationships to support business growth and technological advancement. Responsibilities Client Relationship Management: Act as the primary point of contact for clients regarding IT services. Develop and maintain strong, long-term relationships with clients. Understand clients' business objectives and IT needs, and ensure services align with their goals. Service Delivery Management and Problem Resolution: Oversee the delivery of IT services to clients, ensuring high-quality and timely support. Coordinate and collaborate with internal IT teams and Business Units to resolve client issues and improve service delivery. Monitor service performance and client satisfaction, and implement improvements as needed. Maintain up-to-date knowledge of IT systems, software, and hardware relevant to clients. Advise both clients and internal teams on best practices for problem resolution and IT service optimization. Escalate complex problems to appropriate internal teams and ensure timely resolution. Technology Advisory: Provide strategic technology advice to clients, helping them leverage IT to achieve business objectives. Conduct regular technology reviews and assessments, recommending improvements and innovations. Stay updated on emerging technologies and industry trends to offer clients forward-thinking solutions. Documentation and Reporting: Prepare and maintain documentation related to client IT services. Generate regular reports on service performance, project status, and client feedback. Present reports to clients and internal stakeholders, highlighting key metrics and improvement areas. Requirements Bachelor’s degree in Information Technology, Computer Science, or related field from an established local Singapore university. Minimum of 1 to 2 years of experience in IT service management (Inhouse or service provider) or a related role. Strong understanding of IT infrastructure, including networks, servers, and software. Proficiency in IT support tools and systems, such as ticketing systems and remote support software. Knowledge of cybersecurity best practices and data protection regulations. Excellent communication and interpersonal skills. Strong problem-solving and analytical abilities. Ability to manage multiple clients and projects simultaneously. Availability to work outside regular business hours as needed for client support and project deadlines. Seniority level Entry level Employment type Full-time Job function Information Technology Industries IT Services and IT Consulting #J-18808-Ljbffr
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HR Manager
14 hours ago
Singapore a Snaphunt Client Full timeOur client is a well-established consultancy firm serving the property development and construction sector. The Role We are looking for a driven and experienced HR Manager to join our team and oversee the full spectrum of HR operations. This role is ideal for professionals with a solid foundation in HR practices who are ready to play a strategic role in...
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HR Manager
4 days ago
Singapore a Snaphunt Client Full timeOur client is a well-established consultancy firm serving the property development and construction sector. The Role We are looking for a driven and experienced HR Manager to join our team and oversee the full spectrum of HR operations. This role is ideal for professionals with a solid foundation in HR practices who are ready to play a strategic role in...
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Product Manager
14 hours ago
Singapore a Snaphunt Client Full timeOverview Our client is a Singapore-based advanced AI agent designed to seamlessly integrate thought and execution, consistently delivering tangible results across diverse professional and personal domains. It empowers users to achieve their objectives efficiently, allowing them to focus on strategic priorities. The Role We are seeking a driven individual to...
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Product Manager
4 days ago
Singapore a Snaphunt Client Full timeOverview Our client is a Singapore-based advanced AI agent designed to seamlessly integrate thought and execution, consistently delivering tangible results across diverse professional and personal domains. It empowers users to achieve their objectives efficiently, allowing them to focus on strategic priorities. The Role We are seeking a driven individual to...
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Senior Account Manager
1 week ago
Singapore PALO IT Full time**WHO WE ARE**: **Build. Scale. Sustain.** PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. **We do the right thing, and we do it right. **We're proud to be a World Economic Forum...
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Project Manager
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Singapore IT Consultis Full timeBring your innovative ideas to the highly-talented and driven Strategy and Production teams at ITC to deliver world-class digital solutions. About the job As a Digital Project Manager at ITC, you’ll drive impactful digital projects for Fortune 500 clients across China and APAC. You’ll manage end-to-end delivery of complex initiatives, including...
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Product Designer
14 hours ago
Singapore a Snaphunt Client Full timeOur client is a Singapore-based advanced AI agent designed to seamlessly integrate thought and execution, consistently delivering tangible results across diverse professional and personal domains. It empowers users to achieve their objectives efficiently, allowing them to focus on strategic priorities. The Role We're looking for a Product Designer who...
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Managed Services Engineer
1 day ago
Singapore Palo IT Full time $80,000 - $120,000 per yearWHO WE ARE:Build. Scale. Sustain.PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion,...
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Managed Services Engineer
13 hours ago
Singapore PALO IT Full timePALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion, and a B Corp-certified company. We...
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Product Designer
4 days ago
Singapore a Snaphunt Client Full timeOur client is a Singapore-based advanced AI agent designed to seamlessly integrate thought and execution, consistently delivering tangible results across diverse professional and personal domains. It empowers users to achieve their objectives efficiently, allowing them to focus on strategic priorities. The Role We're looking for a Product Designer who...
