Import Customer Service Executive

3 days ago


Singapore PERSOL Full time

Import Customer Service Executive (East) JT (ID: )Our client, a well-known company, is looking for candidates for the position of Import Customer Service Executive. Responsibilities Act as single point of contact for Airfreight Import. Manage internal and external customers for the movement of import shipments. Follow up on urgent shipments pro-actively. Liaise effectively with different level of stakeholders like Warehouse / Operations / Billing / Sales. Ensure that customers’ expectations are being met and mapped in SOP. Regular Business Review with Customers – Monthly BR or Quarterly BR. Perform ad hoc tasks as assigned by Immediate Superior. Perform End to End Process which include Billing. Follow up with Customer on any Billing Disputes. Requirements Experienced in Airfreight Import handling and able to work with different levels of stakeholders. Possess good communication skills and problem-solving ability. Good working attitude and willing to learn the required new job skills. Good command in using Microsoft Excel for Reporting. Able to work on weekends if required. Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at You acknowledge that you have read, understood, and agree with the Privacy Policy. Be careful - Don’t provide your



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