GTM Program Manager

Overview

Join to apply for the GTM Program Manager role at Moloco .

Moloco is a machine learning company empowering organizations of all sizes to grow and unlock the full value of their unique first-party data, elevating the traditional path to performance advertising.

The Impact You’ll Be Contributing to Moloco

Join Moloco as a GTM Program Manager and become a key driver of innovation, helping to optimize creative review processes, scale global vendor programs, and support advertisers' success through strategic program management. You’ll partner with cross functional teams (sales, supply, legal, product) and third party vendors to develop scaled vendor solutions. You’ll drive operational excellence across creative review processes and vendor operations and develop AI agent programs. You’ll have the opportunity to design and implement innovative vendor programs while solving complex challenges in a fast-paced, dynamic environment.

The Opportunity

• Lead end-to-end vendor program management, ensuring quality and compliance standards across all advertising content while maintaining rapid turnaround times.
• Drive operational excellence initiatives by developing scalable processes, implementing automation or AI solutions, and optimizing vendor performance metrics to reduce costs while improving service quality.
• Manage complex cross-functional stakeholder relationships across sales, supply, legal, and product teams to ensure vendor solutions align with technical requirements and business objectives.
• Design and manage program performance using data analytics to track KPIs, identify optimization opportunities, and provide actionable insights to leadership.
• Establish change management protocols for vendor integrations, system upgrades, and process improvements while minimizing disruption to ongoing operations.
• Create comprehensive documentation and training programs for internal teams on program best practices, escalation procedures, and operational workflows to enhance cross functional collaboration.

Qualifications and Experience

• 5-8 years of program management expertise with proven success overseeing operational workflows, vendor partnerships, AI automation, preferably in adtech, machine learning, or tech strategy and operations backgrounds. Experience in developing AI agent programs is a plus.
• Hands-on experience in vendor operations including workflow coordination, generating data-driven recommendations, and executing strategic process enhancements.
• Strong analytical and problem-solving skills to navigate ambiguous situations, identify root causes of operational issues, and develop creative solutions under limited guidance.
• Strong technical aptitude with operations automation tools, AI-driven analytics solutions, CRM/ticketing systems (Salesforce, Zendesk), and data analytics platforms (Looker, BigQuery).
• Process improvement mindset with experience implementing operational efficiencies, automation initiatives, and vendor performance optimization programs that deliver measurable business impact.
• Demonstrated ability to orchestrate multifaceted programs across diverse stakeholders, balancing competing priorities, and tight deadlines while maintaining quality standards and budget constraints.
• Strong time management and prioritization skills to handle and successfully manage multiple projects simultaneously.
• Strong ownership mentality and growth mindset to thrive in a startup environment.
• Fluency in English.

Moloco Thrive: Benefits and Well-Being

We take care of you and create the conditions for you to do the best work of your career. Through a lens of inclusion, we offer innovative benefits that empower our employees to take care of themselves and their families so they can do the best work of their lives.

Moloco Values

• Lead with Humility: Everyone’s voice is respected, valued, and heard. With humility, we become more open and accessible to each other. We win, lose, and learn together. Accountability and feedback are essential to our success.
• Uncapped Growth Mindset: We see all situations as opportunities to learn, grow, and improve as individuals and as an organization. We seek diverse perspectives, encourage curiosity, and promote experimentation to push the boundaries of what’s possible.
• Create Real Value: We pursue the most impactful opportunities with rigor and integrity. We take intelligent risks and make disciplined trade-offs to maintain deep focus. We help our customers win by delivering durable value.
• Go Further Together: We’re one team working towards one mission and vision. We collaborate proactively and inclusively, involving the right people at the right time and in the right way. We strive to create a more equitable workplace. We won’t let each other fail.

Equal Opportunity

Moloco is an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, color, creed, religion, national origin, age, sex and gender, gender expression and identity, sexual orientation, marital status, ancestry, physical or mental disability, military and veteran status, or any other characteristic protected by law.

Candidate Privacy Notice

Your privacy matters to us. By applying, you acknowledge that you’ve reviewed our Candidate Privacy Notice.