Customer Service Executive

4 days ago


Singapore GEODIS Logistics Singapore Pte Ltd Full time

Benefits

  • 2 Way Transport
  • 15 Days Annual Leave (up to 25 days)
  • 5 days work week

About us

The contract logistics department handle designing supply chains solutions, warehouse management, transportation and distribution of goods and inventory management by working closely with customer to meet their specific needs.

Job Description

  • Coordinate with customers and concerned parties for logistics arrangements (order processing / instruction / Standard Operating Procedures, logistics operations including WMS, billing, claims, etc)
  • Monitor and ensure the effective communication and work relation with customers.
  • To assist the team to ensure and enhance customer satisfaction.
  • Proactively participate in Business Excellence Program of the company

Job Requirement

Diploma or equivalent in related field

Minimum 1-5 years of relevant background

Proven record of working closely with Operations & customer

Good knowledge of bonded warehouse operations & licenses

Process driven mindset

Strong communication skills

Work Location

7 Gul Circle

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