Guest Experience Officer

Company OverviewLocated in the heart of Singapore, Shangri-La Hotel Limited is a renowned hospitality provider with a commitment to delivering exceptional guest experiences. Our tranquil and sophisticated urban retreat features 792 luxurious guestrooms and suites across three distinct wings, catering to the needs of discerning travelers.About the RoleWe are...

Join our team as a Guest Experience Manager, where you will not only be at the forefront of ensuring the seamless daily operations of the Guest Experience team, including the Concierge and Belldesk team but you will also play a pivotal role in building up and managing a new operational team within the front office environment. Align with our esteemed brand...

Roles & ResponsibilitiesJoin our team as a Guest Experience Manager, where you will not only be at the forefront of ensuring the seamless daily operations of the Guest Experience team, including the Concierge and Belldesk team but you will also play a pivotal role in building up and managing a new operational team within the front office environment. Align...

Guest Experience ManagerAt Grand Hyatt Singapore, we are seeking a skilled Guest Experience Manager to oversee the daily operations of our Guest Experience team, including the Concierge and Belldesk team. This role requires a strong leader who can ensure efficiency and adherence to brand standards, while also building up and managing a new operational team...

Join our team as a Guest Experience Manager, where you will not only be at the forefront of ensuring the seamless daily operations of the Guest Experience team, including the Concierge and Belldesk team but you will also play a pivotal role in building up and managing a new operational team within the front office environment. Align with our esteemed brand...

Job Responsibilities: Primary liaison between guests and The Standard, Singapore. Review today, next day arrivals (three days on the weekends), and all departures to research guest information and update guest profiles in Opera system. Communicate with Reservations and Housekeeping team regarding arriving, in-house, or departed guests that might be of...

ResponsibilitiesProvide exceptional service to guests by addressing their inquiries and resolving issues in a timely and professional manner.Collaborate with the Concierge, Reception, and Front Office teams to ensure seamless guest experiences.Initiate contact with guests to offer assistance and ensure their needs are met.Handle baggage and transport with...

Roles & ResponsibilitiesAn exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:- Maxwell Reserve, Autograph Collection Hotel (Marriott);- Duxton Reserve, Autograph Collection Hotel (Marriott);- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);- The Serangoon Club, a Tribute...

Roles & ResponsibilitiesAn exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:- Maxwell Reserve, Autograph Collection Hotel (Marriott);- Duxton Reserve, Autograph Collection Hotel (Marriott);- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);- The Serangoon Club, a Tribute...

Guest Experience Expert Job DescriptionThe Guest Experience Expert is a key position that plays a crucial role in delivering seamless experiences to our external and internal guests. This role works across departments, taking the initiative to deliver a wide range of services that guide guests throughout their entire stay. They are empowered to move about...

Job Title: Guest Experience CoordinatorAbout the Role:We are seeking an experienced Guest Experience Coordinator to join our team at STRAITS RETAIL PROPERTY MANAGEMENT SERVICES PTE. LTD.Job Summary:The Guest Experience Coordinator will be responsible for managing day-to-day operations at the concierge counters and the Paragon Club lounge, ensuring seamless...

Guest Experience Team Leader (Front Office) About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners...

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels: Garcha Group HotelsMaxwell Reserve, Autograph Collection Hotel (Marriott);Duxton Reserve, Autograph Collection Hotel (Marriott);The Vagabond Club, a Tribute Portfolio Hotel (Marriott);The Serangoon Club, a Tribute Portfolio Hotel...

Roles & ResponsibilitiesJOB SUMMARYA key position which is instrumental in delivering seamless experience to our external and internal guests. Our Guest Experience Experts works across departments and take the initiative to deliver a wide range of services that guide guests throughout their entire stay. They are empowered to move about their space and do...

Overall Job Purpose: You will be part of the Channel Management Team within the Guest Insights & Experience Department to nurture and champion guest centric culture in Sentosa.Your primary role is to manage the various digital guest servicing channels to provide timely and accurate information or resolution for enquiries and feedback received. As Guest...

Roles & ResponsibilitiesAbout the jobHousing is hard. One size rarely fits all, and it's a hell of a process. As the largest flexible housing company globally, Habyt’s mission is to provide access to housing anywhere, for everyone. Our drive is to create solutions with a digital-first approach, making every move easy, and every house a home. If you are...

Job SummaryWe are seeking a highly skilled Guest Experience Ambassador to join our front office team at SG HOTELS PTE. LTD.

About the job Housing is hard. One size rarely fits all, and it's a hell of a process. As the largest flexible housing company globally, Habyt’s mission is to provide access to housing anywhere, for everyone. Our drive is to create solutions with a digital-first approach, making every move easy, and every house a home. If you are passionate about real...

About the job Housing is hard. One size rarely fits all, and it's a hell of a process. As the largest flexible housing company globally, Habyt’s mission is to provide access to housing anywhere, for everyone. Our drive is to create solutions with a digital-first approach, making every move easy, and every house a home. If you are passionate about real...

About UsThe Robertson Quay Hotel is a renowned hospitality establishment, committed to delivering exceptional guest experiences. We are seeking a highly skilled and dedicated Front Office Team Member - Guest Experience Specialist to join our team.Job SummaryWe are looking for a talented individual to manage front office operations, ensure seamless guest...