Technical Sales Support Engineer

1 week ago

Singapore W2 INDUSTRIAL SERVICES HUB PTE. LTD. Full time

Responsibilities: Attend to customer enquiries related to project requirements, product sales, and technical issues, providing timely and accurate support. Prepare and submit sales proposals, process orders, and raise requisitions through company ERP System (Microsoft Dynamics 365 - Business Central) Coordinate and prepare tender submissions, including technical documentation and pricing, and provide comprehensive post-tender support across Sales and Service functions. Deliver both pre-sales and post-sales technical support to customers, ensuring clear communication and customer satisfaction. Source and procure spare parts required for projects and service-related tasks. Conduct quality control (QC) checks on project deliverables at the workshop and client sites to ensure compliance with specifications. Prepare detailed service proposals for a variety of services, including service contracts, ad-hoc services, fixed and portable equipment calibration, repair of portable instruments, and testing & commissioning (T&C) services. Perform site visits to conduct technical site surveys, ensuring accurate assessment of on-site conditions and client requirements if required Monitor and manage inventory levels of sales and service-related equipment and spares to ensure optimal stock availability Requirements: Diploma in Electrical & Electronic Engineering, Mechanical Engineering, or equivalent (salary will vary based on qualifications and experience) At least 2 years of relevant work experience Possess strong communication and interpersonal skills Able to work independently with minimal supervision Meticulous, self-motivated, positive working attitude and multitasking Salary will vary according to knowledge and working experience Join Us: Close-knit team with a warm and friendly working environment. A rewarding and exciting career with great progression and employment benefits. Flexible work hours (2-hour shift start/end flexibility). AWS and performance bonus provided

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