IT Service Desk Specialist

The Service Desk Specialist **Responsibilities**: - Responsible for Service Desk Voice, Service Request Management, Remote Desktop Support and E-Mail Support. - Oversees the investigation, troubleshooting, resolution, and appropriate escalation of a range of technology-related incidents by ensuring that all incidents and requests are tracked in ITSM Tool....

Job Title: Front Desk Service SpecialistJob OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Service Specialist. As a key member of our front-line service team, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our clients.This is a 1-year...

Job Title: IT Service Desk SpecialistWe are seeking a skilled and experienced IT Service Desk Analyst to fill this role in Singapore.Key Responsibilities:Deliver first-line technical support via phone, email, and other communication channels.Log, track, and escalate tickets to ensure timely incident resolution and request management.Maintain strong...

Service Desk Support SpecialistThe primary function of this role is to manage the service desk operations, ensuring excellent customer service delivery across all touch points.Manage the daily activities of the service desk team and prioritize tasks based on urgency and importance.Serve as a key point of contact for customer inquiries and requests, resolving...

Fisher Investments Singapore (FIS) is looking for a Service Desk Specialist to provide tier 1 and 2 support to our FIS employees. Come join a growing investment firm as a member of Fisher Investments Singapore. **The Opportunity**: As the Fisher Investments Singapore (FIS) Service Desk Specialist, you will report to the Vice President of End User Support to...

IT Service Desk SpecialistAs an IT Service Desk Specialist, you will be the first point of contact for end users with technical issues and service requests. Your role is to provide timely, effective, efficient, and professional quality service to resolve problems and meet customer expectations.Key Responsibilities:Provide assistance to end-users with...

Fisher Investments Singapore (FIS) is looking for a Service Desk Specialist to provide tier 1 and 2 support to our FIS employees. Come join a growing investment firm as a member of Fisher Investments Singapore. The Opportunity: As the Fisher Investments Singapore (FIS) Service Desk Specialist, you will report to the Vice President of End User Support to...

Overview Fisher Investments Singapore (FIS) is looking for a Service Desk Specialist to provide tier 1 and 2 support to our FIS employees. Come join a growing investment firm as a member of Fisher Investments Singapore. The Opportunity: As the Fisher Investments Singapore (FIS) Service Desk Specialist, you will report to the Vice President of End User...

**Responsibilities**: - Provide IT Service desk support in Banking environment - Follow client operational workflow/guidelines. - Manage operational tickets at level 1 for incidents (perform troubleshooting to deliver a known solution or workaround) and service requests (documented steps to deliver an outcome) using the SOPs provided. - Perform escalation...

**Job Overview**: We are looking for a dedicated **Service Desk Specialist** to join our team. This role serves as the first point of contact for clients, providing technical support and ensuring excellent customer service. **Key Responsibilities**: - Answer incoming calls and make outbound calls when required. - Deliver **First Call Resolution (FCR)** by...