Customer Service Executive

2 weeks ago


Singapore Hunt Talent Partners Full time

We are partnering with a renowned
European MNC
specializing in
international freight forwarding and logistics
solution. They are reputable for providing reliable and bespoke solutions based on customers' needs and demands. Due to growth in Asia, they are now looking for a
Customer Service Executive
to support the commercial operations.
Responsibilities
Reporting to
the Customer Service Manager , you will play a key operational role in supporting customers’ requirements in
operations, sales, and solutions .
As the first contact person for customer service, you will respond to customers’ requests, provide quotations, arrange global consignments, prepare shipping documentations, and support new customer onboarding in line with the company’s SOP.
You will also ensure customer satisfaction & retention, while optimizing the delivery of solutions to clients.
Requirements
The ideal candidate is someone with
at least 2 years
of
Customer Service, Sales Support, and/or Operations
within the
Freight Forwarding / Logistics
industry.
As they are a small team in Singapore, you will need to display strong teamwork and flexibility.
You’ll also need to have good interpersonal skills to communicate with customers and develop innovative solutions.
If you would like to be considered for this opportunity, please apply to the advertisement or forward a copy of your full CV to
.
Business Registration Number: W | Licence Number: 25S2778 | EA Registration Number: R
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