#SGunited Jobs IT Helpdesk Engineer
2 weeks ago
1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner. 2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions. 3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level 4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded. 5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature. 6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.
-
#sgunited Jobs
3 days ago
Central Singapore Emprego SG Full time**Location** Singapore, Central Singapore **Job Type** **Salary** $2,500 - $3,800 Per Month **Date Posted** 5 hours ago Additional Details **Job ID** 88403 **Job Views** 2 **Job Description**: Roles & Responsibilities - End-User IT Resources - Monitoring of the desktops/laptops leasing schedule for various subscriptions - Monitor and coordinate...
-
#sgunited Jobs
3 days ago
Central Singapore Emprego SG Full time**Location** Singapore, Central Singapore **Job Type** **Salary** $5,500 - $8,000 Per Month **Date Posted** 4 hours ago Additional Details **Job ID** 88469 **Job Views** 2 **Job Description**: Roles & Responsibilities - Participate in Cloud Migrations for VMs using tools like Azure Site Recovery, Azure Migrate with more than 30 VMs migration or...
-
#sgunited Jobs
3 days ago
Central Singapore Emprego SG Full time**Location** Singapore, Central Singapore **Job Type** **Salary** $5,500 - $8,000 Per Month **Date Posted** 5 hours ago Additional Details **Job ID** 88372 **Job Views** 2 **Job Description**: Roles & Responsibilities - Deliver stable, efficient, and reliable Cloud Infrastructure and operations that meet or exceed stipulated SLA - Support design,...
-
HelpDesk Support Engineer
1 week ago
Singapore Neurones IT Asia Full time $40,000 - $60,000 per yearWe are looking for HelpDesk Support Engineer and your role is defined as below:RoleMonitor and observe system alerts or out of the normal system behaviours.Follow incident isolation procedure to identify and verify faults before applying problem resolution scripts to fix the issue or escalate.Perform consolidation of records for reporting for monitoring,...
-
Tunnel Manager
1 week ago
Central Singapore JOB ALPHA ASSOCIATES Full time**Location** - Singapore, Central Singapore**Job Type** - Permanent**Salary** - $15,000 - $18,000 Per Month**Date Posted** - 6 hours agoAdditional Details **Job ID** - 141727**Job Views** - 1Roles & Responsibilities The responsibility of a Tunnel Manager is to oversee building of TBMs, including test and commissioning. Oversee construction of tunnels,...
-
IT HelpDesk Associate Engineer
2 weeks ago
Singapore VisionPower Semiconductor Manufacturing Company (VSMC) Full timeJoin to apply for the IT HelpDesk Associate Engineer role at VisionPower Semiconductor Manufacturing Company (VSMC) . This position involves configuring, installing, supporting, and maintaining IT hardware and software, including PCs, laptops, mobile phones, printers, Windows OS, and applications. Responsibilities include coordinating software upgrades and...
-
IT Helpdesk Engineer
1 day ago
Singapore B ALLIANCE PRIVATE LIMITED Full timeWe are looking for a IT Helpdesk Technician: Location: Toa Payoh Gross Salary: S$2,400 - IT helpdesk first level support with basic IT skills - Basic experiences with IT troubleshooting - Log incident and Service Request tickets and assigned to respective party - Follow through ticket incidents till case closure - Able to execute instructions from Lv2...
-
#sgunited Jobs
3 days ago
Central Singapore Emprego SG Full time**Location** Singapore, Central Singapore **Job Type** **Salary** $6,000 - $9,000 Per Month **Date Posted** 5 hours ago Additional Details **Job ID** 88388 **Job Views** 2 **Job Description**: Roles & Responsibilities - Act as a focal point for all Project related Infrastructure Network enquiries and issues. - Proactively identify opportunities...
-
IT HELPDESK ENGINEER(System HelpDesk)
1 week ago
Singapore GOODMAN EMPLOYMENT AGENCY Full time $40,000 - $58,000 per yearIT HELPDESK ENGINEER(System HelpDesk) - L2, L3)(Salary Range: S$4000~S$5800)Responsibilities:Assist Customer's HQ - in Germany to proceed end-users support tasks.Helpdesk support mainly (Around 15 users at maximum.)Experience in supporting with Microsoft business applications, Proofpoint, Sophos endpoints, Network issues trouble shooting.Monitoring and...
-
Helpdesk Support Engineers
2 weeks ago
Singapore HELIOS SYSTEMS PTE. LTD. Full time**Helpdesk Support Engineers for Level 1 Sharepoint!!*** Job Requirements: - IT helpdesk first-level & above support - Managing hotline and mailbox dedicated for Sharepoint issues - Logging of tickets for Sharepoint-related incidents into the ticketing system - Level 1 troubleshooting and support for Sharepoint-related issues (Identify the issue, register...