Senior/Customer Service Executive

1 week ago


Singapore Reeracoen Singapore Pte Ltd Full time

Overview Job title: Senior/Customer Service Executive Reference ID: 35972Our client, a publicly listed company specializing in electronic components, is currently seeking a Senior Customer Executive / Assistant Manager to join their team. The successful candidate will play a key role in managing delivery and shipping operations while providing critical support to the sales team. You will be reporting to the Customer Service Manager. Responsibilities Receive and process Sales Orders using the SAP system, providing acknowledgments with estimated delivery dates based on standard lead times Process Purchase Orders to vendors accurately and efficiently Coordinate with various internal and external parties to ensure timely production and shipping of goods Manage and monitor the order backlog, collaborating with the Sales team to address any delivery or production issues Prepare delivery and shipping documents, and liaise with warehouses (Singapore and Philippines), forwarders, and transporters to ensure smooth and timely deliveries to customers What You Will Receive AWS: 1 month Fixed bonus: 1 month Annual Leave: 14 days, up to a maximum of 20 days (based on the Financial Year: April to March)Medical Leave: 14 days Insurance Coverage Transport Allowance Mobile Allowance Requirements & Preferences Must Minimum "O" Levels and above Approximately 5-10 years of customer service experience within a manufacturing company specializing in electronic component/or similar parts (not finished products)Fluency in English and Mandarin (Listening, Writing, Speaking) to effectively liaise with Chinese stakeholders Proficient in Microsoft Office Familiarity with the SAP system Available immediately or on short notice -----------------We regret that only shortlisted candidates will be notified. Registration No.: R (Tang Yuen Teng Dorothy)Recruitment Licence: 12C5051#J-18808-Ljbffr



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