IT Infrastructure Specialist/Lead
4 days ago
IT Infrastructure Specialist/Lead (Business Solutions)Join to apply for the IT Infrastructure Specialist/Lead (Business Solutions)role at Far East Organization Far East Organization is a Christian Enterprise that develops real estate and operates businesses across Asia in Singapore, Malaysia, Australia, Japan, China, and the USA. About the role The Infrastructure Technology Specialist/Lead supports the Infrastructure Services team in designing, delivering, and maintaining infrastructure components that enable business solutions across Far East Organization. This role is suitable for a technically strong infrastructure professional who has gained hands‐on experience and is ready to take on broader responsibilities in solution design, vendor management, and team collaboration. It provides a pathway toward future roles in infrastructure management or solution leadership. Responsibilities Support the design and implementation of infrastructure solutions for new property developments, hotel openings, and business initiatives. Assist in developing network, voice, and security architectures, with emphasis on Cisco Meraki. Prepare technical proposals and documentation, and present solution options to internal stakeholders. Participate in integration design between infrastructure systems and hospitality-related applications (HSIA, IPTV, PABX, Door Lock, CCTV). Collaborate with internal teams and external vendors to ensure solutions meet technical and business requirements. Support day‐to‐day operations across infrastructure platforms (networking, compute, storage, cloud, and security). Work closely with other Infrastructure Leads, the Operations team, and Engagement Managers to resolve escalated issues, ensure service continuity, and maintain overall system reliability. Participate in system health reviews and identify opportunities for operational improvements. Assist in managing vendor performance to ensure service levels, cost effectiveness, and quality delivery. Support governance and security activities, including compliance checks, access management, and audit documentation. Requirements Bachelor's degree in Computer Science, Information Technology, or related field. 3 to 6 years of experience in IT infrastructure design, implementation, or operations, preferably in hospitality, real estate, or similar environments. Strong technical knowledge in networking technologies, especially Cisco Meraki. Familiarity with hospitality infrastructure systems such as HSIA, PABX, IPTV, Door Lock, and CCTV. Experience working with vendors and service providers, reviewing technical proposals, and coordinating delivery. Working knowledge of Microsoft Azure and security fundamentals. Good documentation, analytical, and problem‐solving skills. Able to communicate clearly with both technical and non‐technical stakeholders. Organized, dependable, and proactive in follow‐up and execution. Preferred Certifications CCNA or equivalent Cisco Meraki Associate or Specialist certification ITIL Foundation CompTIA Network+ or Security+Work Environment Collaborative team culture with mentorship from experienced Infrastructure Leads. Opportunities to work on diverse and visible projects, including new hotel openings and infrastructure upgrades. Exposure to cloud‐managed networks, enterprise platforms, and modern security frameworks. #J-18808-Ljbffr
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