Operations Lead
2 weeks ago
Our client is a IT Service Provider, who provides IT support, computing parts distribution and computing equipment resell. Due to expansion, they are looking out for an Desktop Support Team Lead to support them in their growing business.
Job Description:
In charge of 7 End User Support Engineer to an Audit Firm
Mainly doing Windows laptop cloning, provisioning, issuing, service the front-desk, advise end users on backup/restore and other end user desktop support such as incident tracking and resolution
At least 3 years experience in a technical as well as supervisory role in similar setting to oversee the team
Able to advise and guide the team to implement continuous improvements along the way
Follow through to closure for incidents and provide progress reporting to the customer
Work with the customer to implement work processes with the team
Being the liaison between the customer, the team and Service Delivery Manager
Additional Information:
Working hours: 8.30am to 5.30pm (Monday to Friday)
Working location: Marina One
Tenure: 12 months contract (renewable)
Salary: $4,500 - $5,500
*Interested candidates are invited to send in your Resume in MS Word Format* stating your past work experience, reasons for each leave, past and expected remuneration.
We regret to inform that only shortlisted candidates will be notified.
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