This is an IT support group | Sales

1 week ago


Singapore This is an IT support group Full time

WHO ARE WE?
Chess at Three
is a US/New York-based, venture capital-backed early education company, newly launched in Singapore in August 2023 with ambitious growth plans. We offer three original educational products for children aged
6 months to 11 years :
Chess at Three : Our signature program teaches chess to children as young as three using fun games and engaging stories. Kids explore math, strategy, and sportsmanship alongside a memorable cast of characters.
Birchguard Quest : A speech and drama program for ages 6 to 11, presented as an immersive roleplaying adventure to develop creativity, collaboration, and leadership skills.
With an award-winning curriculum taught to
150,000+ children worldwide , we are now making waves in Singapore with clubs at
United Square (Novena)
and
HarbourFront .
Sales & Operations Executive
We're looking for a proactive and customer-focused
Sales & Operations Executive
to join our growing Singapore team. This multifaceted role combines customer service, sales operations, and center operations to ensure exceptional client satisfaction and smooth day-to-day operations.
Key Responsibilities
Customer Service
Handle customer enquiries via WhatsApp, calls, and walk-ins.
Deliver excellent service, ensuring customer success and satisfaction.
Assist with rescheduling, trial class feedback, and onboarding.
Sales Operations
Process enrollments, payments, and manage billing.
Support marketing efforts and ensure customer follow-ups.
Track sales metrics and maintain accurate client records.
Centre Operations
Oversee day-to-day logistics, maintain tidiness, and manage inventory.
Provide operational support for holiday camps and special programs.
Tutor Operations
Confirm hours worked for payroll and assist with tutor scheduling and staffing.
Support tutor training sessions as needed.
Teaching
Teach up to 10 hours per week, including challenging classes, trial sessions, and ad-hoc substitutions.
Provide constructive trial class feedback notes.
Develop your chess proficiency to confidently teach intermediate chess curriculum (up to Module 4).
What We're Looking For
Experience:
Prior experience in customer service, sales, or operations is preferred.
Background in education, childcare, or tutoring is a plus.
University students are welcome to apply; strong performance may lead to a full-time role.
Skills & Attributes:
Excellent communication and interpersonal abilities.
Strong organizational and multitasking skills.
Proficiency in Microsoft Office Suite.
A friendly, approachable, and proactive attitude.
Passion for early childhood education and growth.
Why Join Us?
Be part of an innovative, fast-growing company making a meaningful impact.
Work in a supportive, fun environment with a small, dynamic team.
Opportunities for personal and professional growth.
Competitive salary and benefits.
Location : Singapore – United Square (Novena) & HarbourFront
If you're ready to play a key role in shaping children's education and enjoy a versatile, impactful position, we'd love to hear from you
Monthly Pay Range : $2,000—$2,500 SGD
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