Director of Banquet Operations

Company Description We are in the luxury hotel business in central Singapore; offering business and leisure travelers contemporary rooms and suites filled with opulent amenities and elegant furnishings, alongside first-rate facilities, exquisite French and local cuisines in our all-day dining restaurant, bar and a huge convention space with meeting rooms and 2 ballrooms to cater to corporate, meeting guests as well as leisure function events including weddings & dinner & dances. We represent the renowned French living and Sofitel hospitality in Singapore. Job Description Job Description: Business Performance Set and manage periodic Banquet budget & forecast. Analyze monthly P&L and month-end reports, identify deviation from business plan goals. Ensure that the Department’s Operational Budget is strictly adhered to. Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department. Banquet Operation Ensure proper care, security and maintenance of Banquet equipment through proper supervision of service personnel, including outside contractors. Assume responsibility for shift supervisory duties, especially with VIP and "at cost" functions. Ensure proper shift handling and hand-over such as and not limited to: monetary matters, and preparation of key operational matters updates. Inspect Banquet Servers’ work assignments and supervise the standards of all function rooms and adjacent public areas. Supervise the maintenance of all public areas to be presentable with specific set-ups at all times. Maintain the inventory stock of all equipment on and off the property. Attend BEO meetings with catering sales & culinary team to align and confirm all requirements for events. Work with the culinary team to create attractive food products, presentations and improve food quality that support the image of the hotel. Plan and justify for optimal manpower requirement based on revenue of each function. Post all contracted function sheets and give instructions to team members to ensure the success of functions. Develop and maintain the policies and standards of Banquet Operations. Implement safety and emergency procedures and ensure compliance. Team Management Interview, select and recruit Banquet employees. Identify and develop team members with potential. Conduct performance review with the team. Constantly monitor team members’ appearance, attitude and degree of professionalism. Develop, conduct, maintain all staff training programs for team members, focusing on their development needs providing them with new skills to meet the changing needs of the business. Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service. Prepare payroll-related and gratuity reports. Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify operation issues and provide a regular forum for department communication. Manage organization and cleanliness of departmental areas by conducting weekly walk through with Hygiene Manager, Housekeeping and Engineering Department. Perform other duties assigned by the Head of Department. Qualifications Minimum 2 years experience in a similar role, preferably including 5 star experience. Projects professional image at all times through personal presentation / interpersonal skills. Desire and ability to train and develop staff. Maintains awareness of industry trends in service, product and presentation. Initiates contacts and establishes rapport easily. Organises time and work efficiently. Effective numeracy, verbal and written communication skills. Appreciates and maintains an effective outlet for stress. Willingness to work weekends and public holidays as part of the job role. Has the aptitude and willingness to undertake further development with Sofitel. Seniorities & Employment Seniority level : Director Employment type : Full-time Job function : Management and Manufacturing Industries : Hospitality Get notified about new Banquet Director jobs in Singapore, Singapore . #J-18808-Ljbffr