Application Specialist

Overview
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Application Specialist
role at
Danaher Life Sciences .
Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Beckman Coulter Diagnostics, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. By harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. Beckman Coulter Diagnostics has challenged convention for more than 90 years, with solutions used in hospitals, reference and research laboratories, and physician offices around the world.
As a global leader in clinical diagnostics, our solutions enable clinicians to deliver better patient care with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence. Learn about the Danaher Business System which makes everything possible.
As an Application Specialist for Beckman Coulter Diagnostics, you will provide technical application, training, and marketing support for pre-sales and post-sales activities, primarily focusing Clinical Chemistry, and providing cross-functional support in Hematology, Immunoassay and, prospectively, Automation in Singapore. This role, based remotely, is part of the Customer Support Team and reports to the Application Supervisor. You will offer primary Field Application support and collaborate with inter-departmental teams to address customer concerns with urgency and ensure high-quality service to build a world-class customer support organization.
In This Role, You Will Have The Opportunity To
Provide on-site and remote troubleshooting, support for installations, calibration, IQ/OQ/PQ verification, and issue resolution. Analyze reaction monitor data, instrument logs, and data trends to diagnose and resolve issues. Escalate issues to global and regional teams as required.
Conduct application trainings (where applicable), develop custom materials, and lead presentations for internal and external stakeholders.
Provide product support, drive menu expansion initiatives, and offer technical insights during pre- and post-sales engagements.
Document, escalate, and resolve issues with Field Service Engineers, ensuring customer satisfaction and instrument uptime through follow-ups.
Proactively engage with VIP customers, address concerns, and drive long-term relationships to enhance customer satisfaction.
The Essential Requirements Of The Job Include
Education – Degree or equivalent in Medical Technology or Science-related subject
Experience – Multiple years of experience in a clinical laboratory or related commercial field in an international organization
Requirement Skills – Ability to monitor, analyze, and assess product performance, oversee technical planning, customer training, and implementation for Clinical Chemistry, Hematology, Immunology, and prospective Automation products. Ensure continuous updating of product knowledge and skills to effectively perform application and technical support tasks. Strong proficiency in English is essential.
Preferred Skills – Strong communication, interpersonal and customer-handling skills; ability to provide guidance or coaching within the team, with customers, and across functional groups
Travel, Motor Vehicle Record & Physical/Environmental Requirements
Ability to travel within SEA – up to 5% travel to support operator, application training and application-related tasks within SEA
It Would Be A Plus If You Also Possess Previous Experience In
Experience implementing projects across multiple product portfolios or fields in Clinical Chemistry, Immunology, and Hematology
Beckman Coulter Diagnostics believes in designing a better, more sustainable workforce. We support flexible, remote working for eligible roles and are committed to providing enriching careers, regardless of work arrangement. This position is eligible for remote work from your home, with details provided by the interview team. Explore the flexibility and challenge of working for Beckman Coulter Diagnostics.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. For more information, visit
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