Specialist IT Applications

1 day ago

Singapore DKSH Full time

**Location**:Jalan Buroh, SG, SG**Job Function**:Information Technology**Requisition Number**:149461**Description**:
**Position **:Specialist, IT Applications**Functional Role **:SAP Applications**Reporting to **:Manager, Country IT**Department **:Information Technology (IT)- Involve in resolving incidents, problem management and fulfilment of requests to ensure service level agreements, targets and standards are maintained and adhered to meet customer satisfaction.
- Perform systems unit tests and assist end users in User Acceptance Test for change requests and projects.
- Collaborate with Group IT on project requirements and standards.
- Assist and support in project implementations in SG.
- Liaised with external parties for integration interfaces.
- Prepare training materials and conduct training to users.

**The Successful Applicant**
- Bachelor’s degree in information systems
- 2-3 years’ experience in SAP related environment.
- Proficient in ITIL - Incident and Problem Management, Change and Release management.
- Good knowledge in any of the following SAP modules, SD, MM, FICO, WM/EWM
- Experience in end user support.
- Excellent analytical and problem-solving skills
- Excellent communication skills
- Good understanding of IT Service Management processes

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