Customer Service and Administrative Support Specialist
3 days ago
We are seeking a highly organized and detail-oriented Customer Service and Administrative Support Specialist to join our team. This is an exciting opportunity for the right candidate to work in a fast-paced environment, providing top-notch service to students, alumni, and staff.
Main Responsibilities:
The ideal candidate will have the following key responsibilities:
- Manage and respond to student enquiries efficiently
- Process student pass cancellations with precision
- Review part-time work approval forms thoroughly
- Prepare and mail official academic documents accurately
- Support the processing of student financial aid applications
- Assist in verifying documents and maintaining accurate electronic records
To be successful in this role, you must possess the following skills and qualifications:
- Meticulous and organized approach to work
- Positive attitude and strong communication skills
- Proficiency in Microsoft Office applications
- Ability to learn new systems quickly
- Prior experience in customer service, administration, or student services is an advantage
This position offers a range of benefits, including:
- Data entry tasks that allow for precision and attention to detail
- Opportunities to assist in staff welfare initiatives
- Participation in events and activities
This role demands a strong commitment to delivering exceptional customer service, maintaining accurate records, and meeting deadlines. If you are a motivated and detail-oriented individual who enjoys working in a dynamic environment, we encourage you to apply.
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