Client Enablement Operations

2 weeks ago


Singapore TD Full time

Client Enablement Operations (Future Opportunities)Join to apply for the Client Enablement Operations (Future Opportunities)role at TD Job Description The Data Services team supports all business divisions located in Singapore (Foreign Exchange, International Fixed Income, Funding, Global Precious Metals, Trade Finance and Equity Derivatives), on a cross functional basis, by performing the setting up and handling of client data, credit lines, settlement instructions (SSI's), inventories and security data, and also the uploading and managing of market data. Job Accountabilities Liaise closely with internal stakeholders (eg. Sales and Trading desks, Settlements) to ensure client accounts and SSIs are set up and maintained accurately across source systems. Liaise with external clients to conduct SSI callbacks in a timely manner. Process, manage and maintain Credit Data in various systems for new and existing clients, including Credit Limit Maintenance. Contribute to business objectives for operational excellence - Provide accurate and thorough analysis of key process drivers, root/systemic causes of cross functional operational issues, interpret findings and make recommendations. Lead work streams by acting as a project lead/ subject matter expert for small-scale initiatives in the Data Enablement space in accordance with Project Management methodologies. Build RPA solutions to simplify Data Enablement functions in accordance with TDS Governance guidelines. Ensure internal control processes are adequate and documented appropriately. Actively participate in developing, testing and implementing new or enhanced processes and other process improvement initiatives Conduct Business Acceptance Tests for system upgrades and patch releases Handle first level escalated issues and provide work guidance as a resource to others. Contribute to the production of consolidated or aggregated reporting as appropriate. Requirements 3-5 years of SSI and/or Client Reference Data experience in a middle or back-office function with reporting responsibilities and exposure to various traded securities and derivative products Experience with RPA solutions (UI Path, Alteryx, VBA, Python)Experience with Project Management/ project work would be an asset. Exposure to operational metrics and emerging regulations would be an asset. Self-motivated, well organized and positive attitude. Ability to prioritize multiple tasks and deliver results in a fast-paced environment. Ability to work individually as well as part of a team. Excellent analytical skills. Excellent interpersonal skills both verbally and written Ability to adhere to strict deadlines and handle high volumes of work in a demanding environment. Strong knowledge of Microsoft Excel Our Total Rewards Package Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary and several other key plans such as health and well-being benefits, including medical coverage, paid time off, career development, and reward and recognition programs. Accommodation If you require an accommodation for the recruitment / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs. #J-18808-Ljbffr



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